Ma Fe S.

Hi there! I’m Mafe — a dedicated and detail-oriented professional with over 4 years of combined experience in education, tourism, and client coordination. 🌿 I spent 3 years teaching ESL (English as a Second Language), where I developed strong communication, interpersonal, and problem-solving skills while working with students from diverse backgrounds. 🌴 For the past two years, I’ve been a Tour Coordinator for an Airbnb-based El Yunque rainforest tour company in Puerto Rico, managing bookings, guest communications, and tour logistics across multiple platforms (Airbnb, Viator, and GetYourGuide). I handle everything from guest inquiries to tour scheduling, ensuring smooth, memorable experiences for travelers. 🌴Additionally, I have six months of experience working as a dental receptionist and assistant in a private dental clinic, where I honed my skills in patient coordination, administrative tasks, and assisting with dental procedures. 💬 What I can offer * Customer service and virtual assistance * Email and chat support * Schedule and booking coordination * Administrative support * ESL tutoring or proofreading Let’s work together to make your business run smoother and your clients happier!