Jody Ann P.

A hardworking individual who seeks employment in an established or growing organization, with the ability to make exceptional contribution to the company, country or economy. I also have experience at navigation through CRM system eg Agent console, S3 to pull raw data for auditing of customer service rep etc. I also have experience in chat, email and phone support for over 10 years. I also audit, coached and provide feedback to associates base on findings and create a personal improvement plan for associates who may not be meeting the weekly target. Please do not hesitate to reach out with an interview.