Skip to content
BackNov 7
Maica D.
Upwork badge

Maica D.

Customer Service & Tech Support | Sales Support | Virtual Assistant

Hi, my name is Maica Diaz from Bacolod City, Philippines, and I would love to take a couple of minutes to tell you why hiring me would be a benefit to your organization. I had worked in customer service, technical, and sales support for the last nine years. I was part of a telco account. Responsible for customer billing and account inquiries and delivering sales to the company. I was also a cold caller and appointment setter for almost a year. I call prospects to pre-qualify them and set an appointment for my client.  My supervisors and co-workers always say that I am polite, consistent, and easy to get along with. I excel in customer care, technical support, and sales support. I can multi-task and am very reliable and trustworthy in anything. If you're looking to build up sales, sustain the business, and enhance customer service to boost revenue, I'm the right person for the job. I look forward to meeting you and discussing how I can be of value to your company. Thank you, and you may have a good day!

🇵🇭Bacolod City, Philippines$7/hr100% JSSSince Aug 2023

Earnings and projects

MRR
$1.7k

Last 6 months ÷ 6

World#27,956 / 412k
🇵🇭Country#3,761 / 56.3k
Revenue, last 30 days
$1.5k

Last 6 months: $10k

World#30,259 / 412k
🇵🇭Country#4,905 / 56.3k
Total earnings
$42k

Billed in all: $44k

World#87,824 / 412k
🇵🇭Country#14,081 / 56.3k
Per project
$42k

$10k in the last 6 months

World#1,424 / 412k
🇵🇭Country#147 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$43.7k+$1.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$42k$43k$44kOct 8Oct 23Nov 7

Skill rankings: Top 6% in Virtual Assistance

Ranked by MRR among everyone on Upwork with the skill.

  1. #94Receptionist Skills1,446 freelancers · 🇵🇭 #35Top 7%
  2. #395Outbound Sales4,644 freelancers · 🇵🇭 #159Top 9%
  3. #484Phone Communication6,538 freelancers · 🇵🇭 #169Top 7%
  4. #770Sales9,827 freelancers · 🇵🇭 #244Top 8%
  5. #1,008Technical Support11,267 freelancers · 🇵🇭 #490Top 9%
  6. #1,671Virtual Assistance29,113 freelancers · 🇵🇭 #594Top 6%
  7. #2,914Customer Service37,167 freelancers · 🇵🇭 #1,360Top 8%