Fitriyah B.

🚀 Messy Business Processes & Workflows are quietly costing you time, money, and sanity. I fix that, end to end. ✨ 9+ years in Business Process Management & Operations, including Traveloka's highest team recognition (Godwit Award) for leading cross-functional launch execution. Experience across tech, e-commerce, finance, HR, IT, product, and data teams. Why hire 3 people when 1 does it all? I handle process, systems, and automation myself, so you get one person who understands the full picture, not three people who only see their piece of it. 📊 Process Improvement - Process mapping & workflow redesign - SOPs & operational documentation - OKR, KPI & performance governance systems - Requirements gathering & solution design 🗂️ System Design - Monday board setup & architecture - Dashboards & reporting - Request management & approval workflows 🤖 Automation - Power Automate, Zapier, Make & n8n - System integration & process optimization - End-to-end workflow automation 🌎 One system, fully connected, from strategy to automation, built by someone who sees the whole picture. 💬 Tell me what's chaotic, repetitive, or hard to scale in your operations, and I'll tell you exactly how I'd fix it, from process to automation.