Henry Arinze O.

I help businesses troubleshoot hardware, software, network, and user-access issues so their teams can keep working. I’m an IT Support and Technical Support Specialist with 5 years of hands-on experience supporting users, workstations, networks, and technical systems. I’ve handled 40–50 technical issues weekly, supported 120+ workstations, installed 200+ wireless access points and 500+ Ethernet connections, and supported environments serving 1,000+ users. My experience includes Windows troubleshooting, network connectivity, workstation setup, software support, user assistance, technical documentation, issue escalation, and preventive maintenance. I focus on clear communication, practical troubleshooting, and getting issues resolved without making things unnecessarily complicated.