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John Rudolf C.

John Rudolf C.

Customer Service/Virtual Assistant

More than a decade of Customer Service Experience. Dealing with different accounts from Airline Reservations to Banking and Fraud and Claims Resolution. Fraud investigation, Fraud analytics, Dispute Resolution, ACH and Check dispute process, and VISA dispute Chargeback. Newly Self-thought Virtual assistant with focus on Social Media Management, Data Building and Mining, Content creation and Email Marketing.

🇵🇭Taguig, Philippines$8/hr90% JSS1.00 (3)Since Aug 2023

Earnings and projects

MRR
$1.5k

Last 6 months ÷ 6

World#31,929 / 412k
🇵🇭Country#4,676 / 56.3k
Revenue, last 30 days
$763

Last 6 months: $9.1k

World#51,213 / 412k
🇵🇭Country#11,079 / 56.3k
Total earnings
$59k

Billed in all: $63k

World#66,643 / 412k
🇵🇭Country#10,222 / 56.3k
Per project
$29k

$4.5k in the last 6 months

World#3,008 / 412k
🇵🇭Country#425 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,921 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
2

Across 3 contracts

0% fixed100% hourly
World#328,889 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$63k+$763 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$62.0k$62.5k$63.0kOct 8Oct 23Nov 7

Skill rankings: Top 5% in Data Mining

Ranked by MRR among everyone on Upwork with the skill.

  1. #28Customer Experience Research275 freelancers · 🇵🇭 #10Top 10%
  2. #43Fraud Mitigation225 freelancers · 🇵🇭 #29Top 19%
  3. #84Problem Resolution837 freelancers · 🇵🇭 #14Top 10%
  4. #96Fraud Detection629 freelancers · 🇵🇭 #69Top 15%
  5. #175Data Management2,504 freelancers · 🇵🇭 #63Top 7%
  6. #461Data Mining9,150 freelancers · 🇵🇭 #123Top 5%
  7. #2,090Virtual Assistance29,113 freelancers · 🇵🇭 #765Top 7%
  8. #3,608Customer Service37,167 freelancers · 🇵🇭 #1,746Top 10%