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T ziah Johne Venice  .
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T ziah Johne Venice .

QA Tester | Email Support | Customer Service Representative

Hi! I'm Maki. I've worked side by side with Devs. I worked as the Lead QA for an Early access Steam title, where I test new builds and identify gameplay, UI/UX, and performance issues. I also create detailed bug reports that help developers reproduce and resolve problems quickly. I also have experience moderating Steam Community Hubs and Discord channels (for bug reports and tickets), engaging with players, answering questions, collecting feedback, and maintaining a welcoming community. Beyond QA, I have 1 year and 3 months of customer service experience, where I was promoted from Retail Agent to Lease Agent and later to an Escalation Specialist. In these roles, I handled complex customer concerns, wrote professional business emails, and ensured every issue was resolved with empathy and clear communication. What I can help you with: 🎮 Game QA Manual Testing • Functional Testing • Regression Testing • Smoke Testing • Gameplay Testing • UI/UX Testing • Feature Testing • Bug Reporting & Reproduction • Test Case Execution • Issue Documentation • 💬 Customer Support Email Support • Customer Service • Escalations • Troubleshooting • Conflict Resolution • Case Documentation • Problem Solving • Administrative Tasks • Microsoft Office & Google Workspace 🌐 Community Management Discord Channel Moderation • Steam Community Moderation • Player Support & Feedback

🇵🇭Binangonan, Philippines$6/hr100% JSSSince Aug 2023

Earnings and projects

MRR (estimate)
≈$2

An estimate from an earlier read

World#180,238 / 412k
🇵🇭Country#26,439 / 56.3k
Revenue, last 30 days
$11

Last 6 months: $15

World#105,109 / 412k
🇵🇭Country#19,034 / 56.3k
Total earnings
$2.6k

Billed in all: $2.8k

World#310,928 / 412k
🇵🇭Country#46,481 / 56.3k
Per project
$1.3k

$15 in the last 6 months

World#104,838 / 412k
🇵🇭Country#20,153 / 56.3k
Projects, last 6 months
1
100% fixed0% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2

Across 4 contracts

25% fixed75% hourly
World#328,886 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$2.8k+$10 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$2,800$2,805$2,810$2,815Oct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: Top 43% in Microsoft Office

Ranked by MRR among everyone on Upwork with the skill.

  1. 2Continuous Testing4 freelancers · 🇵🇭 #1Top 50%
  2. #43Video Game Review74 freelancers · 🇵🇭 #5Top 58%
  3. #158PC Game296 freelancers · 🇵🇭 #7Top 53%
  4. #270Game UI/UX Design563 freelancers · 🇵🇭 #10Top 48%
  5. #277Beta Testing514 freelancers · 🇵🇭 #19Top 54%
  6. #326Video Game682 freelancers · 🇵🇭 #17Top 48%
  7. #403Game Testing852 freelancers · 🇵🇭 #62Top 47%
  8. #415Testing968 freelancers · 🇵🇭 #30Top 43%