Gosha Z.

Virtual Assistant & Social Media Manager for Mental Health Practices Psychology-trained VA who understands clinics, EHR support, scheduling, HIPAA-aware admin, ADHD-friendly systems, plus content & social media that actually connects. Hi — I’m Lizzie, a B.S. Psychology graduate with focused mental-health trainings and years of hands-on experience supporting therapists, clinics, ADHD coaches, and wellness brands across North America. I offer remote VA and SM content creation services tailored specifically for mental health & healthcare practices. I combine clinical sensitivity with practical systems know-how — so your practice runs smoothly and your online presence supports patient trust. What I do : Practice Admin & VA: appointment scheduling, client intake, reminders, phone/email follow-up, intake packet prep EHR/EMR Support: I’ve worked with SimplePractice, TheraPlatform, TheraNest, Charm, Headway, Grow Therapy, Juvonno, Lyra — notes, treatment records, billing support (CMS-1500) Insurance & Billing Help: eligibility checks, basic insurance verification, claim follow-ups Content & Social: Instagram/TikTok/LinkedIn posts, carousels, reels, caption writing, Canva design, metrics (Metricool, Meta Business Suite) Copy & Clinical Content: psychoeducational posts, blog drafts, scripts and workbook-style content (ADHD, emotional regulation, etc.) Systems & Project Ops: Notion / ClickUp / Monday.com setup, workflow design, Slack coordination, Zapier automations Telehealth & Logistics: Spruce setup, telehealth links, travel/speaking logistics, event/retreat admin Why clients choose me Clinical lens: Psychology degree + trainings (Abnormal Psych, Behavioral Change, Managing Emotions) — I understand jargon, ethics, and how to communicate sensitively. Practice-proven: Real VA work for therapy clinics, rehab centers, and telepsychiatry practices — including treatment notes, BIRP entries, CMS-1500 forms. ADHD & neurodiversity friendly: Designed accountability systems, guides and scripts for ADHD clients and coaches. Content that converts: 55+ long-form scripts and many social campaigns—grounded, helpful, and on-brand. Tool fluent: Canva, CapCut, Filmora, Metricool, ActiveCampaign, Notion, Monday.com, Zoho, ClickUp, Clockify, SimplePractice, Charm, Headway, Grow Therapy, Juvonno, Lyra, Spruce. Confidential & detail-oriented: HIPAA-aware practices, secure handling of records, high attention to detail. Deliverables I commonly provide Weekly content calendar + 2–6 ready-to-post social posts (graphics + captions) Weekly admin support: scheduling, intake follow up, EHR notes (up to agreed hours) Cleaned & organized client folders, intake templates, one automation setup (Zapier) Monthly analytics summary (Google Analytics / social metrics) How we’ll work Clear kickoff message with priorities Work tracked in Notion / ClickUp + weekly async updates Confidential handling & secure file sharing only