Dexter John M.

An experienced Social Media Manager/Graphics Artist, Customer Service Specialist, Trainer, Training Department Supervisor and Virtual Assistant who have worked in the Business Process Outsourcing Industry for 15 years with some of the leading companies worldwide from Australia to USA to UK to Asia-Pacific and helped companies and clients achieve their goals for their Key Performance Indicators, drive revenue, and customer satisfaction. In the corporate world, I have worked with TTEC, a Fortune 500 company and have helped launch a new site and achieve the site goals for it's Key Performance Indicators, and in just 3 months, the site became number 1 across all other sites worldwide defeating tenured sites. I have helped my previous trainees be the best they can be, and they are now the new leaders of the company. In the freelancing world, I have worked as a Social Media Manager for a hearing aid company, interacted with customers on their Social Media platforms and helped increase the online presence and revenue of the business. I have also worked as an admin and chargeback specialist for a dropshipping company, and as a sales chat representative for three agencies. Services Offered: ✔ Global Logistics ✔ Email Management ✔ Chat Support ✔ Customer Service ✔ Training Services ✔ ESL Instruction ✔ Research ✔ Graphics Design ✔ Social Media Management ✔ Video Editing ✔ Copywriting