Lillian D.
Virtual Assistant | CRM Manager | Sales Support & Scheduling
I turn cold leads into booked meetings, so you can focus on growing your business. I help founders, coaches, consultants, and service-based businesses increase sales, stay organized and build stronger client relationship through proactive Virtual Assistance, CRM management, scheduling, and sales support systems that keep every lead and client moving forward. I'm Lillian, a Top Rated Virtual Assistant and Sales Support Specialist. I help businesses improve response rates, streamline communication, and convert leads into booked calls. I have a proven record of increasing response rates by 35–60% and booking 10-15 qualified calls each week through structured follow-ups, organized CRM systems, and clear client communication. I combine administrative support, sales coordination, and workflow organization to ensure no lead, client or task falls through the cracks. My focus is simple, keep your pipeline active, your calendar full, and your operations running smoothly. Here's how I can support your business: ✔ CRM management and pipeline tracking ✔ Calendar management and appointment scheduling ✔ Sales support and lead follow-up ✔ Executive and administrative support ✔ Inbox and client communication management ✔ Customer support via email and phone ✔ Workflow organization and task coordination Tools I use: • Google Workspace • Calendly • Slack • CRM platforms Why clients hire me: ✔ Reliable, proactive communication ✔ Top Rated Freelancer ✔ 100% Job Success Score ✔ Organized systems that prevent missed opportunities ✔ Strong attention to detail and follow-through I don't just complete tasks, I help create organized systems that improve productivity, strengthen client relationships, and support sustainable business growth If you're looking for someone who can manage your CRM, keep your calendar organized, support your sales process, and ensure no lead slips through the cracks, I'd love to help. Lillian D.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.7k
Billed in all: $12,760$13k
$1.3k in the last 6 months
Across 6 contracts
Across 9 contracts
Earnings, last 30 days
Skill rankings: Top 11% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #45Telesales272 freelancers · 🇳🇬 #2Top 17%🇳🇬#2 of 12
- #221Outreach Strategy1,628 freelancers · 🇳🇬 #9Top 14%🇳🇬#9 of 66
- #351Task Coordination2,735 freelancers · 🇳🇬 #34Top 13%🇳🇬#34 of 332
- #425CRM Development2,819 freelancers · 🇳🇬 #16Top 15%🇳🇬#16 of 299
- #427Appointment Scheduling3,126 freelancers · 🇳🇬 #27Top 14%🇳🇬#27 of 320
- #590Calendar Management4,894 freelancers · 🇳🇬 #79Top 12%🇳🇬#79 of 814
- #711Outbound Sales4,644 freelancers · 🇳🇬 #17Top 15%🇳🇬#17 of 160
- #739Executive Support5,288 freelancers · 🇳🇬 #92Top 14%🇳🇬#92 of 795