Joseph R.

Looking for a right-hand partner who understands the DNA of the sharing economy? I am an Executive Assistant with specialized expertise in Turo and Property Management. I bridge the gap between your personal and professional life by managing your inbox, finances, and vendor relationships. My experience ranges from Turo (Internally) and claims processing to syncing global calendars for Airbnb and VRBO. I am also a seasoned corporate trainer, meaning I can help you document processes and train your future team members as we grow. I’m here to streamline your workflow and protect your time. PROMINENT SKILLS: • CRM expertise (Kustomer, Zendesk, Salesforce, Hubspot, GoHighLevel, HCP, Podium, Asana, etc.) • Native to Microsoft Suite (365, PPT, XLXS, WRD, OneDrive, etc.) • Google Workspace Expertise (Drive, Calendar, SPS, etc.) • Native English proficiency (B2+ via Pearson EPT, C2 via EF SET) • Property management Suites (Airbnb, VRBO, Booking(.)com, Guestly, Monday(.)com, Lodgify) • Claims management (General vehicle claims and insurance, supplemental requesting) • Raw data manipulation into presentable, viable, and malleable data through pivoting (XLS or Google Sheets) • Additional CRM/Sales tool knowledge: Gorgias, Shopify, Collect1, etc., and any MS-Dos based tools • People Management: Training & Coaching, and highly adaptive Subject-Matter Expertise • Blended Channel Experience: Multiple-Concurrency Chat (2-3 Concurrencies), Phone, Email, & SMS • Accounts Receivable