Sheenah Llyle L.
Sales and Operations | LinkedIn Outreach | CRM | Customer Service Hero
I focus on the "backend chaos". You get the systems, I get to do what I love ❤️ The following is a list of services clients usually hire me for the past years 👇👇👇 🌟 𝐀𝐈 & 𝐀𝐔𝐓𝐎𝐌𝐀𝐓𝐈𝐎𝐍 𝐒𝐓𝐀𝐂𝐊 - leveraging ChatGPT, Claude, and Gemini for content and workflow efficiency - setting up AI-driven tools like Fireflies for meeting support and Notion AI - integrating Instantly and Apollo for scalable cold outreach ◾ ChatGPT, Gemini, Claude, Clay, Notion, Instantly, Apollo, Fireflies 🌟 𝐒𝐀𝐋𝐄𝐒 𝐎𝐏𝐄𝐑𝐀𝐓𝐈𝐎𝐍𝐒 & 𝐎𝐔𝐓𝐑𝐄𝐀𝐂𝐇 - end-to-end CRM management and database cleanup - engineering automated outbound sales sequences and A/B testing scripts - prospecting and qualifying high-ticket leads, managing email and SMS follow-up workflows - document management and rapid-response lead handling with zero-error documentation ◾ MS Office | Google Workspace | ZOHO CRM | Hubspot | ClickUp | Airtable | Instantly 🌟 𝐀𝐃𝐌𝐈𝐍𝐈𝐒𝐓𝐑𝐀𝐓𝐈𝐕𝐄 & 𝐄𝐗𝐄𝐂𝐔𝐓𝐈𝐕𝐄 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 - cross-functional support including calendar management and rapid-response inbox handling - facilitating discovery calls with a 90% show-up rate through automation - high-level research for state-level networking and business expansion - authoring standardized training manuals and SOPs for scaling teams ◾ Gmail | Google Workspace (Docs, Sheets, Drive, etc) | MS Office | Calendly | Slack 🌟 𝐋𝐎𝐆𝐈𝐒𝐓𝐈𝐂𝐒 - respond to customer inquiries (phone and email) - managing end-to-end freight logistics and real-time cargo tracking - resolving complex shipping disputes and claims, achieving 95% resolution rates - streamlining "Assistance Required" cases to reduce resolution time 🌟 𝐒𝐎𝐂𝐈𝐀𝐋 𝐌𝐄𝐃𝐈𝐀 𝐌𝐀𝐍𝐀𝐆𝐄𝐌𝐄𝐍𝐓 - manage social media accounts and pages (design, write content, schedule) - creating professional marketing assets, award flyers, and social posts - product presentation, hashtag generation, engage with followers, and engagement analytics. ◾ Canva | Meta Business Suite | Later | Buffer | Facebook | Instagram | LinkedIn | Pinterest 🌟 𝐑𝐄𝐒𝐄𝐀𝐑𝐂𝐇 - gather information, conduct market research, and compile reports to assist decision-making. ◾ Internet Browsers | Online Databases | Google 📩 WORK WITH ME! Drop a personalized message and let's see if we're a good fit. 📞 Let me know what time works best for you for a discovery call *𝘸𝘪𝘯𝘬!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.2k
$1.1k in the last 6 months
Across 8 contracts
Earnings, last 30 days
Skill rankings: Top 19% in Graphic Design worldwide
Ranked by MRR among everyone on Upwork with the skill.
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- #387Sales Operations1,136 freelancersTop 34%
- #489LinkedIn Marketing1,821 freelancersTop 27%
- #598Email Outreach2,050 freelancersTop 29%
- #777Social Media Strategy2,932 freelancersTop 27%
- #790LinkedIn3,310 freelancersTop 24%
- #851Zoho CRM2,794 freelancersTop 30%
- #1,228B2B Marketing4,592 freelancersTop 27%