Ralph J.
Customer Service Representative | E-commerce VA | Admin VA
Elevate Your Business with a Top-Tier Customer Service & Virtual Assistant! Need a reliable, experienced, and results-driven Customer Service Agent or Virtual Assistant? Look no further! With 5+ years of expertise, I specialize in: • Customer Support – Phone, Email, & Chat • E-commerce Operations – Order fulfillment, tracking, product inventory management, and listing. • Administrative & Data Entry – Updating CRM systems, file organization, and document creation. • Financial & Accounting Support – Invoice generation, payment tracking, and refund processing. • Social Media Management – Content creation and curation, social media scheduling & publishing. • General Admin Support - Research and data analysis, creating and managing reports. I work with top tools like Shopify, Zendesk, eDesk, ReAmaze, Helpscout, Maropost, Zoho, Workiz, RichPanel, Hapana, and more! Plus, I’ve handled Amazon, Etsy, eBay, Catch, Kogan, DickSmith and other marketplaces. Let’s streamline your operations and boost your business. Partner with me today!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.3k
Billed in all: $99,268$99k
$2.3k in the last 6 months
Across 27 contracts
Earnings, last 30 days
Skill rankings: Top 23% in Social Media Management
Ranked by MRR among everyone on Upwork with the skill.
- #10Neto32 freelancers · 🇵🇭 #6Top 31%🇵🇭#6 of 15
- #214Twilio743 freelancers · 🇵🇭 #12Top 29%🇵🇭#12 of 26
- #659Order Fulfillment1,928 freelancers · 🇵🇭 #458Top 34%🇵🇭#458 of 1,262
- #970Order Processing2,648 freelancers · 🇵🇭 #656Top 37%🇵🇭#656 of 1,622
- #996Order Tracking2,668 freelancers · 🇵🇭 #697Top 37%🇵🇭#697 of 1,731
- #1,350Customer Satisfaction3,986 freelancers · 🇵🇭 #676Top 34%🇵🇭#676 of 1,816
- #1,767Phone Support5,089 freelancers · 🇵🇭 #929Top 35%🇵🇭#929 of 2,568
- #2,158Zendesk5,908 freelancers · 🇵🇭 #1,170Top 37%🇵🇭#1,170 of 2,921