Charmaine Faith L.

I help real estate teams and investors convert more leads into closed deals managing CRM pipelines, running cold calling and appointment-setting campaigns, and keeping acquisitions moving without dropped follow-ups. Over the past 2+ years I've re-engaged cold leads at a 60%+ response rate and managed pipelines across Lofty, Follow Up Boss, and GoHighLevel for multiple U.S.-based teams. As a Real Estate Executive Assistant and CRM Administrator, I take full ownership of the systems that keep a pipeline moving so agents and investors can focus on closing, not chasing. Where I add the most value: Executive & Operations Support — Calendar management, inbox organization, transaction coordination, agent onboarding, and day-to-day operations, so nothing falls through the cracks while you're in the field or on calls. CRM Administration & Pipeline Management — Building and maintaining clean CRM systems, automating follow-up sequences, tracking lead status end-to-end, and keeping data accurate enough to actually trust your reporting. Lead Management & Inside Sales (ISA) — Qualifying inbound leads from Zillow and Realtorcom, cold calling motivated sellers, setting appointments, and running nurture campaigns that re-engage cold or aging leads. Core tools: Lofty, Follow Up Boss, GoHighLevel, HubSpot, Dotloop, Mojo Dialer, BatchDialer plus Google Workspace, Microsoft Office, and standard CRM/dialer platforms as needed. I've supported real estate investors, wholesalers, agents, and mortgage professionals across multiple US time zones, often managing several client pipelines in parallel without missing a beat a skill that translates directly into reliable, low-oversight support for your business. If you're looking for someone who can take real ownership of your CRM, keep your pipeline organized, and free up your time for higher-value work, send me a message and let's talk about your team's specific workflow.