Leandro C.

Need a reliable operations partner to keep your business organized, efficient, and moving forward? I help US-based businesses, startups, healthcare organizations, construction companies, and growing teams streamline day-to-day operations, manage client accounts, improve workflows, and turn data into actionable insights. With 5+ years of experience across Business Operations, Account Management, Healthcare Operations, Data Analysis, Construction Project Administrator and Team Leadership, I bring structure, ownership, and practical problem-solving to every project. 💼 What I Can Bring to Your Business ⚙️ Business Operations Workflow management • SOPs • Task coordination • Administrative operations • Process improvement 📊 Operations & Data Analysis KPI tracking • Excel reporting • Data analysis • Dashboards • Performance monitoring • Business insights 🏥 Healthcare Operations Insurance verification • Medical claims • Medical billing • Prior authorization • AR follow-up • Healthcare administration • Benefits and Eligibility • Insurance Portals • Denial Management • Healthcare Inventory Management 📈Construction Operations Quantity Take Off • Document Control • Project Manager Assistant • Scheduling • Monday and HIVE CRM expertise 🤝 Account & Client Management Client communication • Account coordination • Follow-ups • Issue resolution • Escalation management 📈 Process Optimization Workflow analysis • Process standardization • Efficiency improvement • Identifying operational gaps 📋 Administrative & Back-Office Support Data entry • Documentation • Research • Email management • Reporting • Virtual assistance 🎯 Who I Work Best With 🏢 Small & Growing Businesses — Reliable day-to-day operational support 🚀 Startups & Founders — Organization, coordination, reporting & execution 🏥 Healthcare Companies — Insurance, claims, billing & revenue cycle support 🤝 Construction Companies - Admin Support, Document Control, Bidding & Quantity Surveying 🤝 Service-Based Businesses — Account management & client coordination 📊 Growing Teams — KPI visibility, reporting & process improvement ⭐ What You Can Expect ✔️ Proactive ownership — I don't wait to be told every next step. ✔️ Data-driven thinking — I use information to identify issues and opportunities. ✔️ Strong attention to detail — Accuracy and organization are priorities. ✔️ Clear communication — Especially important when working with US-based clients. ✔️ Problem-solving mindset — I look for practical ways to improve how work gets done. 💡 My goal is simple: take ownership of the operational work behind your business, improve how things get done, and give you more time to focus on growth. 📩 Looking for someone who can do more than just follow instructions? Let's connect and build a more organized, efficient operation.