Maria Philamer M.

Accomplished professional with extensive experience in customer service, quality assurance, and administrative support. Proven track record in managing high-stress situations and enhancing customer satisfaction across diverse industries, including telecommunications and healthcare. Demonstrated expertise in email communication, call handling, and customer relationship management. Adept at monitoring quality control procedures to ensure compliance with industry standards. So, if you are in need of: - Quality Assurance Analyst needing help to monitor calls for preventative and corrective actions, recommend, implement them to ensure that quality assurance standards are achieved. - Operations Manager needing help to manage staff efficiently in order to achieve company goals and targets to implement the right processes and practices across the organization. - Chat/Email Support - Customer Service Support - Sales Representative - Any related Veterinary Medicine job A Quick-List of My Education & Qualifications: - Finished 5 yrs and a half in Veterinary Medicine - 1 yr in Bachelor of Science in Nursing - Operations Manager at Davao Crocodile Park at the same time I worked as a practicing veterinarian. - Quality Assurance Analyst - Healthcare Customer Support (Prior Authorization) - Furmom to my rescued cats and dogs - Trail/Road runner Please feel free to send me a job posting at any time. Yours Truly, Maria