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Michael B.
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Michael B.

Bilingual Customer Chat/Voice Support & Insurance specialist

More than 6 years of experience in customer service. I started my career working for American based companies such as Optimum, a TV Internet and cable company in the tri-state area of New York. Zinnia Health and Lumina recovery, American based treatment facilities for substance abuse and mental health. And having the privilege to have worked for Medicare, the American federal insurance for U.S. citizens. Dedicated to delivering exceptional support and solutions. I love being part of a team and helping others to achieve our goals, I'm always outgoing, I don't need to be asked to do something, I'm a team player dedicated to be a solution in the job site. I have been praised in the position I have been part of due to my dedication. Proficient in both English and Spanish, I possess strong communication skills that allow me to effectively engage with a diverse clientele, ensuring their needs are met with professionalism and empathy. Eager to provide you my skills and bilingual capabilities & delivering outstanding customer service. My background in handling inquiries, resolving issues, and providing timely solutions has sharpened my ability to thrive in fast-paced environments. Check my dedicated profiles for Healthcare projects and Email, phone & Chat support.

🇩🇴Santo Domingo, Dominican Republic$15/hr100% JSS5.00 (1)Since Aug 2023

Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#288,247 / 412k
🇩🇴Country#917 / 1,225
Revenue, last 30 days
$0
Total earnings
$3.4k

Billed in all: $3.6k

World#288,247 / 412k
🇩🇴Country#917 / 1,225
Per project
$1.7k
Projects, last 6 months
0
World#209,850 / 412k
🇩🇴Country#693 / 1,225
Projects in all
2
0% fixed100% hourly
World#328,886 / 412k
🇩🇴Country#742 / 1,225

Earnings, last 30 days

$3.6kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$3,500$3,550$3,600$3,650Oct 8Oct 23Nov 7

Skills