Yllana Marie M I.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Remote State/DMV Call Representative (2024) Role: Call Representative for DMV Vehicle Registrations Skills: Handled customer inquiries related to vehicle registrations and DMV processes Ensured accuracy in data entry and documentation Maintained a high level of customer service and problem-solving skills Independent Contractor (2024) Role: Appointment Setter for Solar and Roofing Campaigns Skills: Managed appointment setting for multiple campaigns (e.g., Sunrun, Sun Power) Strong customer communication and follow-up skills Efficient lead management and coordination Recruitment Specialist, Peerless Talent (2024) Skills: Sourced and screened candidates for various roles Conducted interviews and evaluated candidate fit for clients Managed the recruitment process from start to hire Ensured client satisfaction by providing high-quality talent Lead Generation Specialist, CPOA Global Inc (2023) Skills: Lead validation and qualification using various tools Enhanced lead generation efforts for internet service providers Maintained 35% conversion rate with 80% accuracy Sales Manager, EVIQO (2021) Skills: Administered Amazon tasks and conducted product demos for EV chargers Engaged clients through effective presentations of product benefits Team Lead, Digital Room (Philippines) Inc (2020 - 2024) Skills: Led a team of outbound sales representatives Maintained high customer satisfaction (79% resolution rate) Focused on quality assurance and team performance Outbound Sales Representative, Digital Room (Philippines) Inc (2016 - 2020) Skills: Drove outbound sales, achieved a 50% conversion rate Consistently met sales targets and resolved customer issues Ensured high-quality customer interaction (80% QA) Inbound Sales Representative, Convergys Philippines Services (2015 - 2016) Skills: Managed billing, sales, and technical issues for AT&T Ensured timely issue resolution with 80% customer satisfaction (RSAT) Technical Support Representative, Alorica Clark Philippines, Inc (2013) Skills: Provided technical support and managed office operations Delivered consistent customer satisfaction (80% RSAT) Sales Specialist, Sutherland Global Services Phils (2012 - 2013) Skills: Specialized in upselling and customer retention for AT&T Maintained a 40% sales conversion rate with high RSAT Outbound Sales Specialist, Cosmotec Contact Centre Inc (2011 - 2012) Skills: Cold-called for an Australian-based account, achieving 50% sales conversion Ensured high-quality standards (80% QA) Outbound Sales Specialist, Winsource Solutions (Phils.) (2009 - 2010) Skills: Focused on outbound sales for an Australian account Consistently met a 50% conversion rate with high QA standards​