Travis C.

Client-facing IT professional with MSP experience supporting small-business environments and translating business needs into practical technical solutions. Skilled in troubleshooting, software rollout support, systems configuration, user guidance, documentation, and cross-functional coordination across Microsoft 365, remote support, networking, and end-user environments. Known for clear communication, strong discovery and follow-through, and the ability to guide non-technical users through change, adoption, and issue resolution. Seeking to transition into a Technical Consultant or Implementation Consultant role focused on solution delivery, onboarding, and customer outcomes.