Hend N.

Experienced Executive Assistant with 9+ years supporting businesses and professionals across a range of U.S. industries. Skilled in scheduling, client communication, customer support, operational management, bookkeeping, and social media management. Proficient in handling executive calendars, managing CRM systems, processing invoices and payroll, and optimizing workflows. Strong background in inbound and outbound call handling, data management, reporting, and invoice auditing. To showcase my expertise and ensure a great fit, I offer my first day free as a trial. ✅ Experience & Skills 🔹 Executive Support & Scheduling ✔ Calendar management and meeting coordination ✔ Email handling and inbox organization ✔ Task prioritization and workflow optimization ✔ Scheduling appointments and maintaining executive timelines 🔹 Administrative, Reporting & Operational Support ✔ Data entry, record management, and auditing for accuracy ✔ Researching and gathering contact information for decision-makers ✔ Reporting and data mining to analyze trends and improve workflows ✔ Assisting with urgent tasks and executive requests ✔ Ensuring smooth daily operations for executives and business teams 🔹 Bookkeeping, AP/AR & Payroll ✔ Receiving, auditing, and filing team invoices ✔ Processing individual payments via ACH ✔ Collecting receipts from multiple inboxes and filing them in Bill ✔ Running bi-weekly payroll for employees and independent contractors via Justworks ✔ Following up with agents by phone and email to collect outstanding fees ✔ Tracking paid vs. outstanding balances so nothing misses its due date 🔹 Social Media Management ✔ Create and schedule content ✔ Design visuals and graphics ✔ Write sales and marketing content ✔ Manage engagement and responses ✔ Develop growth strategies ✔ Automate tasks for efficiency ✔ Ensure brand consistency 🔹 Client Communication & Customer Support ✔ Handling inbound and outbound calls professionally ✔ Assisting customers with inquiries, issue resolution, and service support ✔ Lead follow-ups, appointment setting, and client relationship management ✔ Communicating with clients, stakeholders, and decision-makers 🔹 Technical Proficiency ✔ Calendar Management: Google Calendar, Calendly ✔ Integration & Automation: REISift, Integromat, Zapier, IFTTT ✔ Project Management & Communication: ClickUp, Trello, Pipefy, Taiga, Slack, Discord, Zoom ✔ Bookkeeping & Payroll: Bill, Justworks ✔ Social Media Management: Zoho, Manychat, HootSuite, Buffer, HubSpot ✔ Office Productivity & Content Management: Google Workspace, Microsoft Word, Excel, basic WordPress ✔ Basic Multimedia Editing: Camtasia, Filmora, Adobe Photoshop, Canva ✔ Reporting & Analytics: TrendGraphics and other data tracking platforms ✔ CRM & Dialing Systems: Lofty, FollowUpBoss, GoHighLevel, RedX, MyPlusLeads, Mojo Dialer, ReadyMode (Xencall), CallTools, BatchDialer, AirCall, OpenPhone, Dialer360, Nextiva, Grasshopper, Podio