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Jessica W.

Jessica W.

Spanish and Portuguese Customer Service

Are your customers pleased with your service? Do you want your customers to have the best experience before, during, and after using your service? I help your customers to solve any doubts they may have. Empathy allows me to be aware of what the client wants and offer them a better service according to their needs. During the years that I have worked, I have learned to use my skills to turn negative situations into positive ones. I have worked in two different countries contacting clients in several languages, such as Spanish, Portuguese, English, and German. Working with people around the world helps me better understand different cultures and adapt myself to their requirements. If your customer has an excellent experience using your service, they will not only stay but will bring referrals. Due to my personalized attention in my previous jobs, clients brought more clients and profits increased. Let's start building a long-term relationship. Feel free to contact me. With my work experience, I can provide: ✅Answering and handling emails ✅Handling complaints ✅Live Chat Support, Ticket, and Phone Support

🇪🇨Palora, Ecuador$20/hr95% JSS3.00 (4)Since Aug 2023

Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#117,645 / 412k
🇪🇨Country#179 / 636
Revenue, last 30 days
$0
Total earnings
$27k

Billed in all: $28k

World#117,645 / 412k
🇪🇨Country#179 / 636
Per project
$6.8k

$0 in the last 6 months

Projects, last 6 months
1
100% fixed0% hourly
World#128,096 / 412k
🇪🇨Country#224 / 636
Projects in all
4

Across 5 contracts

40% fixed60% hourly
World#283,744 / 412k
🇪🇨Country#353 / 636

Earnings, last 30 days

$28kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$27.0k$27.5k$28.0k$28.5kOct 9Oct 24Nov 8

Skills