Kristofer Ma L.

With 7 years of BPO expertise in the making, I've mastered everything from customer service to technical support like a pro. But it doesn’t stop there, whether it’s inbound or outbound sales, product specific training, or language specific training, I’ve been there and done it all. I’m also highly proficient with Microsoft Office and Google Docs, and I’ve worked extensively with multiple CRM tools throughout my career. Adapting to new platforms? Consider it done. Let’s just say, when it comes to the art of client support, I got the skills, the experience, and the spark to get things done in on time.