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Yessica B.

Yessica B.

Bilingual Customer Support Specialist

Hello! 👋 With over 4 years of dedicated experience in customer support, I bring a wealth of expertise to assist you. My commitment lies in not only resolving your concerns but also ensuring your experience is nothing short of exceptional. Proficient in effective communication 🗣️, adept problem-solving 💡, and adept conflict resolution 🔍, I am here to deliver solutions tailored to your needs with utmost care and efficiency. Let's tackle those challenges together! 🚀

🇩🇴Santo Domingo Este, Dominican Republic$9/hr95% JSS5.00 (3)Since Sep 2023
GlobeUpwork

Earnings and projects

MRR
$172

Last 6 months ÷ 6

World#118,620 / 412k
🇩🇴Country#525 / 1,225
Revenue, last 30 days
$0

Last 6 months: $1k

Total earnings
$28k

Billed in all: $29k

World#116,509 / 412k
🇩🇴Country#363 / 1,225
Per project
$28k

$1k in the last 6 months

World#3,381 / 412k
🇩🇴Country#12 / 1,225
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇩🇴Country#338 / 1,225
Projects in all
1

Across 3 contracts

0% fixed100% hourly
World#360,671 / 412k
🇩🇴Country#927 / 1,225

Earnings, last 30 days

$28.5kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$28.0k$28.5k$29.0k$29.5kOct 8Oct 23Nov 7

Skill rankings: Top 33% in Spanish

Ranked by MRR among everyone on Upwork with the skill.

  1. #99Dispatch & Tracking Solutions LETS244 freelancers · 🇩🇴 #1Top 41%
  2. #547Ticketing System1,296 freelancers · 🇩🇴 #37Top 42%
  3. #583BPO Call Center1,567 freelancers · 🇩🇴 #65Top 37%
  4. #1,071Spanish3,288 freelancers · 🇩🇴 #101Top 33%
  5. #1,621Customer Satisfaction3,986 freelancers · 🇩🇴 #64Top 41%
  6. #2,762Phone Communication6,538 freelancers · 🇩🇴 #105Top 42%
  7. #5,095Email Communication14,123 freelancers · 🇩🇴 #115Top 36%
  8. #5,777Email Support14,954 freelancers · 🇩🇴 #152Top 39%