Charmaine P.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

With more than 20 years of mortgage operations experience, I help lenders, credit unions, mortgage brokers, mortgage servicers, title companies, and real estate attorneys improve quality, reduce operational risk, and strengthen post-closing processes through independent quality control, compliance, and project-based consulting. As the Founder & Principal Consultant of Parker Document & Compliance Solutions, I provide flexible contract support for organizations that need experienced mortgage operations professionals without the commitment of adding permanent staff. Whether you need assistance with a one-time remediation project, ongoing quality control reviews, overflow support, or process improvement initiatives, I deliver accurate, dependable, and detail-oriented results. Core Services Mortgage Quality Control & Compliance * Pre-Funding & Post-Closing Quality Control Reviews * Mortgage File Audits * Loan File Completeness Reviews * TRID Documentation Reviews * Mortgage Documentation Quality Assurance * Investor Readiness Reviews * Compliance Reviews * Risk Assessment & Exception Identification * Quality Reporting & Corrective Action Recommendations Mortgage Post-Closing Operations * Post-Closing File Reviews * Trailing Document Management * Recording Verification * Recording Issue Resolution * Corrective Document Coordination * Document Remediation * Collateral File Review * Mortgage Satisfaction & Release Support * Exception Tracking & Resolution Mortgage Operations Consulting * Operational Process Assessments * Workflow Optimization * Standard Operating Procedure (SOP) Development * Project-Based Mortgage Operations Support * Backlog & Pipeline Cleanup * Operational Risk Reduction * Quality Assurance Program Support Industry Experience Throughout my career, I have supported residential mortgage operations across multiple loan products and worked closely with lending, servicing, compliance, legal, title, and recording professionals. My experience includes managing complex document remediation projects, coordinating with county recording offices, identifying documentation deficiencies, supporting regulatory compliance initiatives, and improving operational efficiency through detailed quality reviews and process improvements. I understand that every file represents both regulatory responsibility and customer trust. My approach combines careful analysis, strong organizational skills, and proactive communication to help clients maintain quality standards while meeting production deadlines. Why Clients Choose Me ✔ 20+ years of mortgage operations experience ✔ Independent quality control and compliance expertise ✔ Extensive post-closing operations knowledge ✔ Strong analytical and problem-solving skills ✔ Process improvement and operational efficiency focus ✔ Experience with complex remediation and corrective document projects ✔ Professional communication and reliable project management ✔ Flexible contract and project-based support Whether you’re looking for an experienced consultant to strengthen your quality control process, assist with post-closing operations, complete a specialized remediation project, or provide additional reviewer capacity during periods of increased volume, I can quickly integrate with your team and deliver high-quality work. Let’s discuss how Parker Document & Compliance Solutions can help support your mortgage operations, improve quality, and reduce operational risk.