Raxel C.

Hi! I’m Raxel, a dedicated and detail-oriented Customer Support Specialist with hands-on experience providing efficient, empathetic, and professional customer service. I specialize in understanding customer concerns, resolving issues promptly, and delivering clear responses that help maintain high customer satisfaction. I’m highly organized with strong time management and multitasking skills, allowing me to manage multiple inquiries across different platforms while maintaining accuracy and quality. I’m known for my patience, strong communication skills, and reliability. Core Skills & Tools: • Customer Support (Email, Live Chat & Social Media) • HelpScout, Zendesk, Tidio, Shopify & Live Chat Support • Airtable (Data Entry & Management) • Social Media Management • Microsoft Office (Word, Excel, Outlook) • Data Entry & Administrative Support • Time Management & Multitasking I take pride in being easy to work with and committed to delivering excellent customer experiences. I’m excited to support your business and help your team succeed.