Rose R.
Virtual Assistant Specialist | Admin and Customer Support Expert
I hold a Bachelor's degree in Business Administration from Kiriri Women’s University of Science and Technology, along with a diploma in Cabin Crew from Kenya Aeronautical College. My professional journey spans several roles, including Sales Executive, Office Administrator, and Store Manager, where I honed my expertise in customer service, administration, and sales. With over five years of experience in diverse industries such as aviation, banking, and hospitality, I have consistently delivered results through exceptional organizational skills and a customer-focused approach. I excel in time and priority management, calendar coordination, customer relationship building, internal and external communication, and social media management. I am skilled in streamlining operations, conducting research and development, and managing inventories to enhance efficiency and customer satisfaction. To support these skills, I leverage tools like Google Workspace (Gmail, Calendar, Drive, Docs, Sheets), Microsoft Office Suite (Word, Excel, PowerPoint), and collaboration platforms such as Slack and Microsoft Teams. I also utilize CRM systems like HubSpot and Zoho CRM, project management tools such as Asana and Trello, and creative software like Canva for social media content. My technical proficiency ensures I deliver exceptional results in all aspects of my work. I am dedicated, detail-oriented, and passionate about delivering excellence in every task. My strong interpersonal skills, adaptability, and ability to handle multiple responsibilities make me a valuable asset to any team. I am committed to understanding your unique needs and providing solutions that ensure growth and efficiency. Let’s collaborate to achieve your goals with professionalism and precision. Rose
Earnings and projects
An estimate from an earlier read
Last 6 months: $4.8k
Billed in all: $8,305$8.3k
$4.8k in the last 6 months
Across 3 contracts
Earnings, last 30 days
Dotted: longer than usual between two readings.
Skill rankings: Top 10% in Relationship Building
Ranked by MRR among everyone on Upwork with the skill.
- #8Relationship Building79 freelancers · 🇰🇪 #1Top 10%🇰🇪#1 of 1
- #173Research & Development1,511 freelancers · 🇰🇪 #4Top 11%🇰🇪#4 of 29
- #235Office Administration1,509 freelancers · 🇰🇪 #4Top 16%🇰🇪#4 of 23
- #315Time Management1,763 freelancers · 🇰🇪 #2Top 18%🇰🇪#2 of 11
- #562Sales & Marketing3,430 freelancers · 🇰🇪 #2Top 16%🇰🇪#2 of 12
- #612Inventory Management3,087 freelancers · 🇰🇪 #4Top 20%🇰🇪#4 of 24
- #890Calendar Management4,894 freelancers · 🇰🇪 #22Top 18%🇰🇪#22 of 172
- #1,286Communications7,670 freelancers · 🇰🇪 #16Top 17%🇰🇪#16 of 113