Ziyavela M.

Associate degree in IT| Certified Technical Support Engineer | Network Engineer | IT Support Specialist | Systems Administrator Passionate About Cybersecurity & Data Science with a specialization in AI As an Associate TechLab Technician, I provide hands-on technical support and help manage the technology infrastructure of the TechLab and other labs at GEC. My role involves configuring and maintaining Deep Freeze software from Faronics for system security, assisting with pre-staging IT equipment, and troubleshooting TechLab Cloud Server issues while collaborating with IT professionals. I have experience setting up Proxmox, configuring VPN solutions for BYU Pathway GEC, and ensuring smooth network and hardware operations. By working closely with the Tech Coordinator and Facilities Management, I help maintain a seamless technology experience for users. Always eager to solve challenges and improve system efficiency, I strive to deliver reliable IT support that enhances productivity and security. My core competencies include: Linux System Administration (Deployment, Automation, and Security Hardening) Network Configuration & Maintenance (Routing, Switching, and Firewall Configuration) Cybersecurity & Penetration Testing (Nmap, Metasploit, Wireshark for Network Traffic Analysis) Data Analysis & Business Intelligence (SQL, Python, Power BI, and Business Intelligence Systems) Cloud Computing & Infrastructure (Microsoft Azure, AWS, and Cloud Server Administration) I am highly motivated to innovate within the IT space, with a strong passion for cybersecurity defense strategies, cloud technologies, and data-driven decision-making.