Prashant B.

I help businesses secure, manage, and support their Microsoft environments through Microsoft Intune, Endpoint Management, Microsoft 365, and Identity & Access Management (IAM). I specialise in Modern Workplace and endpoint support, helping IT teams manage devices, protect company data, troubleshoot enrollment issues, and maintain secure access for users. MICROSOFT INTUNE & ENDPOINT MANAGEMENT • Microsoft Intune administration and endpoint troubleshooting • Windows, Android, and iOS device management • Mobile Device Management (MDM) and Mobile Application Management (MAM) • Android Enterprise and AOSP enrollment support • Android Zero-touch enrollment and Apple Business Manager (ABM) • Device compliance policies, configuration profiles, and restrictions • Application deployment and endpoint security policy support • Windows Autopilot deployment and troubleshooting • Microsoft Endpoint Manager administration IDENTITY & ACCESS MANAGEMENT (IAM) • Microsoft Entra ID user and group administration • Role-Based Access Control (RBAC) and role assignment support • Conditional Access policy configuration and troubleshooting • Multi-Factor Authentication (MFA) and sign-in troubleshooting • Single Sign-On (SSO) and enterprise application access support • Identity-related Microsoft 365 administration MICROSOFT 365 & MODERN WORKPLACE • Microsoft 365 administration and end-user support • Exchange Online and email troubleshooting • Microsoft Teams and Teams Rooms support • SharePoint and OneDrive support • Windows 365 Cloud PC and Azure Virtual Desktop support • Microsoft Graph API for basic reporting and integration use cases • PowerShell automation, troubleshooting, and reporting • Microsoft Defender for Endpoint support MIGRATION & EMAIL SECURITY • Microsoft 365 mailbox and tenant migration support • BitTitan migration tools and workflows • Exchange Online migration troubleshooting • SPF, DKIM, and DMARC configuration and email authentication troubleshooting • Email delivery, phishing, and security issue investigation CERTIFICATIONS • Microsoft Certified: Endpoint Administrator Associate (MD-102) • Microsoft 365 Certified: Administrator Expert (MS-102) • Microsoft Certified Professional • BitTitan mailbox and tenant migration certifications I work methodically: understand the environment, identify the root cause, implement a practical fix, validate the result, and communicate the outcome clearly. I can work independently, collaborate with internal IT teams, and provide clear documentation and handover notes. If you need help with Intune deployment, device enrollment, endpoint compliance, Conditional Access, Entra ID, or Microsoft 365 support, send me a message with your requirements. I’ll help you define the issue and the right next step.