Mercy U.
Bilingual Customer Support | E-commerce VA.
Are you looking for an experienced and adaptable customer support and virtual assistant? You are on right profile! Working in a call center requires a variety of skills and adaptability. As a customer service representative 📞, one needs patience and understanding to address the concerns and needs of customers. Being a moderator 🛡️ can be challenging as it often involves mediating between parties, ensuring that conversations remain respectful and within guidelines. The role of an administrative assistant 📁 requires organizational skills and a keen attention to detail. Having experience with companies like Roblox 🎮 suggests familiarity with the gaming or tech industry, while Krispy Kreme 🍩 indicates an understanding of the food or retail sector. Both of these experiences would provide a unique perspective and skill set that could be valuable in a variety of job roles.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.3k
Billed in all: $24,407$24k
$5.3k in the last 6 months
Across 8 contracts
Earnings, last 30 days
Skill rankings: Top 14% in Spanish
Ranked by MRR among everyone on Upwork with the skill.
- #43Forum Moderation162 freelancers · 🇩🇴 #8Top 27%🇩🇴#8 of 18
- #114Community Moderation605 freelancers · 🇩🇴 #9Top 19%🇩🇴#9 of 22
- #264Content Moderation1,144 freelancers · 🇩🇴 #14Top 23%🇩🇴#14 of 46
- #329BPO Call Center1,567 freelancers · 🇩🇴 #42Top 21%🇩🇴#42 of 141
- #451Gorgias1,588 freelancers · 🇩🇴 #8Top 28%🇩🇴#8 of 44
- #463Spanish3,288 freelancers · 🇩🇴 #58Top 14%🇩🇴#58 of 235
- #1,522Zendesk5,908 freelancers · 🇩🇴 #52Top 26%🇩🇴#52 of 184
- #1,534Ecommerce8,441 freelancers · 🇩🇴 #12Top 18%🇩🇴#12 of 45