Silvio M.
Virtual assistance & Customer service representative
Highly dedicated Virtual Assistant with 3+ years of experience across insurance and the, medical field, specifically supporting ABA therapy services , and 2 years of experience as as a Customer Service Representative in the Call Center industry. Proven ability to excel in fast-paced environments, resolve conflicts, and deliver exceptional service. Skilled in Microsoft Office, Google Suite, and effective time management. Proficient at communication, problem-solving, and collaboration. Eager to leverage my strong work ethic and interpersonal skills in a dynamic virtual assistant role.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $4.3k
Billed in all: $20,946$21k
$4.3k in the last 6 months
Across 3 contracts
Earnings, last 30 days
Skill rankings: Top 18% in Organizational Background
Ranked by MRR among everyone on Upwork with the skill.
- #29Organizational Background158 freelancers · 🇳🇮 #1Top 18%🇳🇮#1 of 3
- #100Interpersonal Skills470 freelancers · 🇳🇮 #1Top 21%🇳🇮#1 of 6
- #338Time Management1,763 freelancers · 🇳🇮 #11Top 19%🇳🇮#11 of 37
- #1,634Phone Communication6,538 freelancers · 🇳🇮 #30Top 25%🇳🇮#30 of 125
- #1,942Sales9,827 freelancers · 🇳🇮 #42Top 20%🇳🇮#42 of 224
- #2,879Technical Support11,267 freelancers · 🇳🇮 #57Top 26%🇳🇮#57 of 185
- #8,637Customer Service37,167 freelancers · 🇳🇮 #161Top 23%🇳🇮#161 of 604