Juliet A.

In this era of AI automation and "make money while you sleep" promises, one thing hasn't changed: the human side of business still wins. Happy, well-supported tenants renew their leases, treat the property with care, and refer others and that's exactly what I've spent the past 5 years doing: helping private and corporate landlords keep their tenants satisfied and their properties running smoothly. I specialize in tenant support and property management customer service; handling inquiries, resolving issues, coordinating maintenance requests, and managing day-to-day communication so landlords can focus on growing their portfolio instead of fielding every call. A well-supported tenant means fewer vacancies, smoother turnovers, and a property that's easier to manage long-term. Whether it's answering tenant questions, processing applications, coordinating move-ins/move-outs, or simply being the responsive, reliable voice tenants can count on I bring consistency, empathy, and efficiency to every interaction. I will help you with : ✅MLS Listing Support ✅Property Management ✅Transaction Coordination ✅Tenant Communication ✅Maintenance Coordination ✅Listing Compliance Support ✅Closing Coordination ✅Process Improvement ✅Form development ✅Contract Writing & Offers ✅CRM & Lead Management ✅Rental Listing Prep and intake processes ✅Listing support for FSBO- Zillow-Craiglist-Apartmentdotcom etc ✅Spoken-written communication for impact in perfect English TOOLS ✅Call Forwarding: VoicePad, Showingtime, ✅Automation :Make, Zapier, Airtable ✅CRM: Wise Agent, LoopNet, Podio, Follow -up boss, CICN ✅MLS: Zillow, Canopy, Hive, Triad , Doorify, Lone Wolf ✅SOP, internal wikis, and workflow ✅Research: Popstream, AirDNA, Landglide ✅Project management: Monday, Click-up, Notion ✅Automation: Make, Zapier, Airtable, Notion, ClickUp ✅Property Management: Rent Ready, Airbnb, Romies, Buildium, Appfolio ✅Closing Admin: DocuSign, Dotloop, ZipForms, JotForm, Slack. etc A little about me before the interview: I'm someone who's genuinely concerned about others, customer centric is the corporates lingo for it. I'm very business minded, anything that will generate income legally fascinates me. I'm a proactive communicator, transparent, trustworthy an accountable even in complex situations. Mostly committed to building long-term working relationships while delivering reliable, high-quality support without compromise on commitments. A pleasure to work with you!