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Roraima C.
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Roraima C.

Virtual Assistant, Customer Service

My name is Roraima, a Hospitality student. With my experience, qualities, and disposition, I have a profile that easily adapts to meet the requirements of daily operations that lead us to achieve great accomplishments. I am capable of handling responsibilities such as: -Email: Managing and responding to emails efficiently, ensuring timely communication and follow-ups. -Scheduling: Handling and organizing appointments, meetings, and tasks in a systematic and efficient manner to ensure smooth operations. -Customer Service: Providing excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. -Data Management: Organizing and managing data effectively, ensuring accuracy and accessibility for decision-making and operational purposes. -Content Creation and Management: Creating and managing content using design software and -video editing programs to produce engaging and impactful materials. -Organization and Assignment Follow-up: Organizing tasks and assignments meticulously, tracking progress, and ensuring timely completion. -Excellent Computer Skills: Demonstrating proficiency in various computer tasks and applications, performing tasks that require advanced computer skills effectively. My work stands out for my personal qualities, such as: -Efficient completion of daily tasks -Positive, patient, and willing attitude -Problem-solving skills -Warm, extremely friendly, and attentive demeanor -Good presence and public speaking skills -Great organizational ability, in a meticulous manner -Strong commitment to excellence -Enthusiasm for acquiring knowledge and experiences to enhance my abilities to help I have knowledge and experience in the tourism, gastronomy, and accommodation sectors, which enhance my customer service, planning, and organizational capabilities. I am ready and excited to bring my skills to your team and contribute to your success, as you contribute to my development. Feel free to reach out for collaboration; let's connect!

🇻🇪Merida, Venezuela$10/hr100% JSS5.00 (2)Since Sep 2023

Earnings and projects

MRR
$279

Last 6 months ÷ 6

World#101,131 / 412k
🇻🇪Country#992 / 3,245
Revenue, last 30 days
$0

Last 6 months: $1.7k

Total earnings
$1.8k

Billed in all: $1.9k

World#341,075 / 412k
🇻🇪Country#2,833 / 3,245
Per project
$1.8k

$838 in the last 6 months

World#81,868 / 412k
🇻🇪Country#811 / 3,245
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇻🇪Country#612 / 3,245
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇻🇪Country#2,722 / 3,245

Earnings, last 30 days

$1.9kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1,920$1,940$1,960$1,980Oct 8Oct 23Nov 7

Skill rankings: Top 26% in Microsoft Office

Ranked by MRR among everyone on Upwork with the skill.

  1. #196Cost Estimate566 freelancers · 🇻🇪 #5Top 35%
  2. #428Logistics Coordination1,159 freelancers · 🇻🇪 #12Top 37%
  3. #444Receptionist Skills1,446 freelancers · 🇻🇪 #21Top 31%
  4. #2,120Scheduling6,335 freelancers · 🇻🇪 #51Top 33%
  5. #3,959Microsoft Office15,119 freelancers · 🇻🇪 #82Top 26%
  6. #8,875Administrative Support27,851 freelancers · 🇻🇪 #140Top 32%
  7. #9,552Virtual Assistance29,113 freelancers · 🇻🇪 #219Top 33%
  8. #12,509Customer Service37,167 freelancers · 🇻🇪 #193Top 34%