Umair A.

Backend Developer & GoHighLevel Specialist | AI Chatbot,CRM Automation

I'm a Backend Python Developer and CRM Automation Specialist with 6+ years of hands-on experience building scalable APIs, AI-driven workflows, and intelligent integrations — including GoHighLevel (GHL) systems that behave exactly as designed. I specialize in rebuilding misbehaving GHL native AI bots — tightening prompts, locking conversation flows, and setting up clean human hand-off logic so the bot stays on-script every time. My backend work powers end-to-end integrations with Gmail and Google Calendar, with solid timezone normalization for AU-based businesses running across multi-hour offsets. On the backend side, I build with FastAPI, manage secure OAuth2/JWT authentication, design async microservices, and connect systems via RESTful and webhook-based APIs. My AI work includes OpenAI API integrations for smart content classification, email filtering, and automated workflow logic. I work carefully on live systems — staging every change, testing before moving forward, and never touching production without a clear rollout plan and rollback ready.