Milemnia .
Customer Support/ Collection/ Billing /Healthcare/VA
I've been working in customer service since 2017, doing different jobs like collecting debts, helping customers, handling billing and healthcare services. 📞💼 These roles have given me a good understanding of how cs work. One of the highlights of my career has been working with big American companies in healthcare and banking. 🏥🏦 This experience has taught me a lot about how these industries operate and what customers expect. Working with these companies has been a big opportunity for me. 🌟 In addition to my customer service work, I've also been an English and Spanish teacher. 📚🗣️ This has improved my communication skills and made me more aware of different cultures. These experiences have given me valuable insights that help me work well with customers and colleagues. 👥🌎
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $4.6k
Billed in all: $57,653$58k
$4.6k in the last 6 months
Across 6 contracts
Earnings, last 30 days
Skill rankings: Top 16% in Spanish
Ranked by MRR among everyone on Upwork with the skill.
- #90Live Chat Software438 freelancers · 🇩🇴 #1Top 21%🇩🇴#1 of 7
- #174Debt Collection699 freelancers · 🇩🇴 #4Top 25%🇩🇴#4 of 20
- #349Ticketing System1,296 freelancers · 🇩🇴 #24Top 27%🇩🇴#24 of 86
- #369BPO Call Center1,567 freelancers · 🇩🇴 #47Top 24%🇩🇴#47 of 141
- #519Spanish3,288 freelancers · 🇩🇴 #66Top 16%🇩🇴#66 of 235
- #649Customer Retention2,511 freelancers · 🇩🇴 #20Top 26%🇩🇴#20 of 48
- #670Appointment Scheduling3,126 freelancers · 🇩🇴 #35Top 21%🇩🇴#35 of 100
- #859Salesforce3,758 freelancers · 🇩🇴 #13Top 23%🇩🇴#13 of 39