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Milemnia  .
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Milemnia .

Customer Support/ Collection/ Billing /Healthcare/VA

I've been working in customer service since 2017, doing different jobs like collecting debts, helping customers, handling billing and healthcare services. 📞💼 These roles have given me a good understanding of how cs work. One of the highlights of my career has been working with big American companies in healthcare and banking. 🏥🏦 This experience has taught me a lot about how these industries operate and what customers expect. Working with these companies has been a big opportunity for me. 🌟 In addition to my customer service work, I've also been an English and Spanish teacher. 📚🗣️ This has improved my communication skills and made me more aware of different cultures. These experiences have given me valuable insights that help me work well with customers and colleagues. 👥🌎

🇩🇴Santo Domingo Este, Dominican Republic$10/hr100% JSS5.00 (3)Since Sep 2023

Earnings and projects

MRR
$763

Last 6 months ÷ 6

World#60,046 / 412k
🇩🇴Country#316 / 1,225
Revenue, last 30 days
$951

Last 6 months: $4.6k

World#44,279 / 412k
🇩🇴Country#245 / 1,225
Total earnings
$55k

Billed in all: $58k

World#70,511 / 412k
🇩🇴Country#177 / 1,225
Per project
$14k

$4.6k in the last 6 months

World#10,525 / 412k
🇩🇴Country#48 / 1,225
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇩🇴Country#338 / 1,225
Projects in all
4

Across 6 contracts

0% fixed100% hourly
World#283,741 / 412k
🇩🇴Country#527 / 1,225

Earnings, last 30 days

$57.7k+$951 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$56.5k$57.0k$57.5k$58.0kOct 8Oct 23Nov 7

Skill rankings: Top 16% in Spanish

Ranked by MRR among everyone on Upwork with the skill.

  1. #90Live Chat Software438 freelancers · 🇩🇴 #1Top 21%
  2. #174Debt Collection699 freelancers · 🇩🇴 #4Top 25%
  3. #349Ticketing System1,296 freelancers · 🇩🇴 #24Top 27%
  4. #369BPO Call Center1,567 freelancers · 🇩🇴 #47Top 24%
  5. #519Spanish3,288 freelancers · 🇩🇴 #66Top 16%
  6. #649Customer Retention2,511 freelancers · 🇩🇴 #20Top 26%
  7. #670Appointment Scheduling3,126 freelancers · 🇩🇴 #35Top 21%
  8. #859Salesforce3,758 freelancers · 🇩🇴 #13Top 23%