Baltina V.
Operations & Systems Specialist
Operations & Systems Specialist | SOPs • Process Improvement • Team Workflows I help founder-led teams streamline operations, align workflows, and implement systems that reduce day-to-day chaos. Growing businesses don’t usually struggle because of bad ideas — they stall because operations get messy, workflows live in too many places, and there is a centralized bottleneck. That’s where I come in. I work as a Fractional Operations Partner for founder-led teams that need more structure, clearer workflows, and stronger execution, without hiring a full-time operator. My approach is both strategic and hands-on. I don’t just recommend improvements — I help implement systems your team will actually use. What I Help With • SOP development and documentation • Workflow and process optimization • Cross-department coordination • Meeting and leadership cadence cleanup • Task and accountability systems • Hiring pipeline organization • Inventory visibility processes • Operational “cleanup” during growth phases • AI-assisted workflow improvements (when appropriate)
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $41k
Billed in all: $266,422$266k
$10k in the last 6 months
Across 11 contracts
Earnings, last 30 days
Skill rankings: #1 in 1 skill of 12
Rarest: top 0.14% in Administrative Support, of 27,851. Ranked by MRR among everyone on Upwork with the skill.
- Meeting Summary46 freelancers · 🇺🇸 #1Top 2%🇺🇸#1 of 7
- #5Continuous Improvement320 freelancers · 🇺🇸 #1Top 2%🇺🇸#1 of 94
- #5Hiring Strategy297 freelancers · 🇺🇸 #2Top 2%🇺🇸#2 of 65
- #5Business Process Reengineering154 freelancers · 🇺🇸 #2Top 3%🇺🇸#2 of 52
- #9Executive Support5,288 freelancers · 🇺🇸 #7Top 0.17%🇺🇸#7 of 554
- #9Vendor Management977 freelancers · 🇺🇸 #7Top 0.92%🇺🇸#7 of 262
- #9Process Documentation883 freelancers · 🇺🇸 #5Top 1%🇺🇸#5 of 226
- #19Inventory Management3,087 freelancers · 🇺🇸 #5Top 0.62%🇺🇸#5 of 332