Jinefer V.
Property Manager| Real Estate Admin| Customer Service Expert
𝐍𝐞𝐞𝐝 𝐚 𝐏𝐫𝐨𝐩𝐞𝐫𝐭𝐲 𝐏𝐫𝐨 𝐭𝐨 𝐒𝐚𝐯𝐞 𝐭𝐡𝐞 𝐃𝐚𝐲? 𝐈’𝐯𝐞 𝐆𝐨𝐭 𝐘𝐨𝐮 𝐂𝐨𝐯𝐞𝐫𝐞𝐝! 😉 Stop spending your valuable time on day-to-day property management tasks that keep you from growing your business. Let me handle the operations while you focus on expanding your portfolio and increasing your profits. 💼✨ With 5+ years of experience as a Property Management Virtual Assistant supporting property management companies across multiple U.S. states and 10 years of customer service and sales experience. I know what it takes to keep rental properties running smoothly, tenants happy, and owners stress-free. 💻 Here's how I can help you: ✔️ Market vacant units and manage leasing from start to finish. ✔️ Process rental applications, conduct tenant screening, and prepare lease agreements. ✔️ Collect rent, manage delinquencies, payment plans, and evictions. ✔️ Handle move-ins, move-outs, escrow, rental licenses, and renewals. ✔️ Manage Section 8 compliance, failed inspections, abatements, and RFTAs. ✔️ Coordinate maintenance requests, create work orders, schedule vendors, and oversee repairs. ✔️ Manage make-readies, unit turnovers, city violations, POS violations, and insurance claims. ✔️ Process accounts payable and receivable, owner disbursements, utility bills, and owner packets. ✔️ Assist leasing agents with applications, tenant communication, and day-to-day operations. ✔️ Handle HOA communications, violations, registrations, dues, budgets, and maintenance coordination. 🏡 Real Estate Experience I also worked as an Acquisition Manager and Real Estate Virtual Assistant, where I: • Pulled properties from the MLS for investors. • Performed comparative market analyses (CMAs). • Sent contracts to sellers and followed up through calls, texts, and emails. • Used Mojo Dialer, RingCentral, and Google Voice for lead generation and follow-ups. • Helped negotiate offers and contributed to successfully closing deals. ⚙️ Software & Tools Property Management: AppFolio, Buildium CRMs & Project Management: Mondaydotcom, Asana, LeadSimple, ClickUp Leasing Platforms: Zillow, ShowMojo, Zumper, Tenant Turner, TurboTenant Communication: RingCentral, Google Voice, Mojo Dialer Productivity: Microsoft Word, Excel, Google Workspace 💪 Why Clients Love Working With Me ✨ Reliable, proactive, and highly organized. ✨ Detail-oriented with excellent follow-through. ✨ Strong communication skills with tenants, vendors, owners, and investors. ✨ Able to work independently with minimal supervision. ✨ Quick learner who adapts easily to new systems and processes. ✨ Committed to delivering outstanding customer service and keeping operations running efficiently. I don't just complete tasks—I become a dependable extension of your team. My goal is to simplify your operations, improve tenant satisfaction, and help your business grow while giving you more time to focus on what matters most. Ready to make property management easier? Let's connect and discuss how I can help your business succeed! 🚀 Yours when you hire, Jin
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.8k
Billed in all: $24,655$25k
$569 in the last 6 months
Across 9 contracts
Earnings, last 30 days
Skill rankings: Top 22% in Sales & Marketing
Ranked by MRR among everyone on Upwork with the skill.
- #26Customer Transaction Email87 freelancers · 🇵🇭 #17Top 30%🇵🇭#17 of 57
- #176Real Estate Acquisition719 freelancers · 🇵🇭 #54Top 24%🇵🇭#54 of 196
- #617Property Management2,036 freelancers · 🇵🇭 #284Top 30%🇵🇭#284 of 856
- #766Sales & Marketing3,430 freelancers · 🇵🇭 #234Top 22%🇵🇭#234 of 852
- #1,150Real Estate4,691 freelancers · 🇵🇭 #444Top 25%🇵🇭#444 of 1,612
- #7,280Administrative Support27,851 freelancers · 🇵🇭 #3,778Top 26%🇵🇭#3,778 of 12,707
- #10,740Customer Service37,167 freelancers · 🇵🇭 #5,948Top 29%🇵🇭#5,948 of 18,590