Abbey Hiew Mei C.

With 4 years working experience in onboarding and implementation and 12 years in customer service industry. - Proven ability to learn technical product knowledge in a highly complex industry. - Strong organizational and time management skills, including the ability to work independently and prioritize effectively - Ability to act with professionalism and diplomacy when communicating with a customer. - Capture key customer feedback and deliver to internal teams such as Product Management and Development , Sales and Marketing. - Reach out to customer leads through cold calling. - Present, promote and sell products/services using solid arguments to existing and prospective customers. - digital marketing skills upgrade and self learn assisting home based business to promote , create content and constantly keep them present in the market. - Conducting product demonstrations and presentations to potential customers. Provide product training and refreshing training onsite for local market and others clients market through Zoom or anyways that conveniet to clients