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Abygail L.
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Abygail L.

Experienced E-commerce Operations VA | Customer Support | DTC, B2C B2B

Tired of juggling store tasks while trying to grow your business? I help e-commerce sellers manage order fulfillment, shipment tracking, and customer service — so you can focus on scaling. With 3 years of hands-on experience, I’ve managed end-to-end e-commerce operations including: ✔️ Processing and fulfilling orders with 100% accuracy ✔️ Handling returns & refunds while keeping customers satisfied ✔️ Managing inventory and preventing stock issues ✔️ Coordinating shipments & updating tracking information ✔️ Providing fast, professional customer support (chat, email, support tickets) ✔️ Resolving chargeback disputes with thorough documentation and evidence. 🏆 Areas of Expertise •E-commerce Virtual Assistance (Amazon, Shopify, TikTok Shop, Wayfair, and Walmart) •Order Fulfillment & Management •Shipment Tracking & Logistics Coordination •Returns & Refunds Handling •Inventory Management & Stock Monitoring •Customer Service (Chat, Email, Support Tickets) •Product Listing & Store Maintenance •Admin Support for Online Businesses •B2B, B2C, DTC 🏆GoHighLevel Specialist ✅GoHighLevel CRM ✅CRM Management ✅Marketing Automation (GoHighLevel) 📩 Let’s work together to streamline your operations and keep your customers happy. Send me a message today, and let’s discuss how I can support your business!

🇵🇭Rosales, Philippines$25/hr100% JSS5.00 (2)Since Sep 2023

Earnings and projects

MRR
$2.6k

Last 6 months ÷ 6

World#15,808 / 412k
🇵🇭Country#1,280 / 56.3k
Revenue, last 30 days
$2.9k

Last 6 months: $16k

World#13,311 / 412k
🇵🇭Country#1,043 / 56.3k
Total earnings
$23k

Billed in all: $25k

World#129,508 / 412k
🇵🇭Country#21,450 / 56.3k
Per project
$3.3k

$3.9k in the last 6 months

World#51,161 / 412k
🇵🇭Country#11,505 / 56.3k
Projects, last 6 months
4

Across 5 contracts

0% fixed100% hourly
World#51,813 / 412k
🇵🇭Country#3,668 / 56.3k
Projects in all
7

Across 9 contracts

22% fixed78% hourly
World#236,188 / 412k
🇵🇭Country#21,384 / 56.3k

Earnings, last 30 days

$24.5k+$2.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$20k$22k$24k$26kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Virtual Assistance

Ranked by MRR among everyone on Upwork with the skill.

  1. #27Walmart.com631 freelancers · 🇵🇭 #1Top 4%
  2. #30NetSuite Administration327 freelancers · 🇵🇭 #8Top 9%
  3. #54Order Fulfillment1,928 freelancers · 🇵🇭 #37Top 3%
  4. #55Ecommerce Support1,624 freelancers · 🇵🇭 #28Top 3%
  5. #82Order Tracking2,668 freelancers · 🇵🇭 #55Top 3%
  6. #89Order Processing2,648 freelancers · 🇵🇭 #53Top 3%
  7. #89Oracle NetSuite769 freelancers · 🇵🇭 #18Top 12%
  8. #149Amazon3,514 freelancers · 🇵🇭 #19Top 4%