Agot Q.
Customer Support Specialist | Email, Live Chat & CRM Support
Great customer support isn't just about answering questions, it's about creating experiences that make customers want to stay. I specialize in delivering friendly, efficient, and human-centered support through email, live chat, and CRM platforms. Whether I'm resolving customer concerns, managing inboxes, handling order inquiries, or nurturing leads, my goal is always the same: leave every customer feeling heard, valued, and confident in your brand. Here's what I can help you with: 💬 Email & Live Chat Support 📩 Inbox & Ticket Management 🤝 Customer Retention & Relationship Building 🛒 Order Tracking, Refunds & Returns 📅 Appointment Scheduling & Follow-ups 📊 CRM Management (LoyalSnap, Freshdesk, and etc) 📝 Data Entry & Documentation ⭐ Handling Escalations with Empathy & Professionalism What sets me apart is my ability to balance speed with genuine care. I don't rely on scripted responses, I communicate naturally, solve problems proactively, and represent your brand as if it were my own. If you're looking for someone who can keep your customers happy while making your support operations run smoothly, I'd love to be part of your team. Let's create customer experiences people remember, for the right reasons.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.4k
Billed in all: $15,898$16k
$6.4k in the last 6 months
Across 2 contracts
Earnings, last 30 days
Skill rankings: Top 7% in Computer Basics
Ranked by MRR among everyone on Upwork with the skill.
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- #290Freshdesk1,321 freelancers · 🇵🇭 #167Top 22%🇵🇭#167 of 621
- #1,180HubSpot6,807 freelancers · 🇵🇭 #225Top 17%🇵🇭#225 of 1,118
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