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Brenda W.
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Brenda W.

Business Operations Consultant | SOPs | Project Management

Growing organizations don't usually struggle because of a lack of ideas—they struggle because execution becomes overwhelming. I help founders, executives, and mission-driven organizations bring order to complexity by building systems, documenting processes, coordinating projects, and creating the operational structure that keeps work moving forward. With more than 10 years of leadership experience as Director of Legislative Services for a national nonprofit association, I've led cross-functional initiatives, managed complex workflows, developed documentation systems, coordinated executive priorities, and ensured important projects move from planning to completion. Alongside my full-time leadership role, I partner with founders and growing organizations to improve day-to-day operations through project coordination, SOP development, executive support, and workflow design. Whether I'm documenting business processes, organizing multiple workstreams, coordinating vendors and stakeholders, or managing executive priorities, my goal is always the same: create clarity, improve accountability, and keep momentum moving. Here's how I help clients: ✔ Standard Operating Procedure (SOP) development ✔ Business process documentation and workflow design ✔ Project management and implementation support ✔ Executive operations and Chief of Staff support ✔ Cross-functional project coordination ✔ Vendor, contractor, and stakeholder management ✔ Meeting agendas, action items, and executive follow-up ✔ Project tracking, timelines, and accountability systems ✔ Documentation systems and knowledge management ✔ QuickBooks Online Certified (Level 1) My clients appreciate that I don't simply complete assigned tasks—I anticipate what's coming next, identify gaps before they become problems, and build systems that make organizations less dependent on any one person. I work best with founders, nonprofit leaders, consultants, and growing businesses that need a reliable operational partner who can translate ideas into organized execution. If you're looking for someone who brings structure, thoughtful communication, and dependable follow-through to every project, I'd welcome the opportunity to connect.

🇺🇸Leawood, United States$45/hr100% JSS5.00 (4)Since Sep 2023

Earnings and projects

MRR
$2k

Last 6 months ÷ 6

World#22,502 / 412k
🇺🇸Country#4,914 / 62.1k
Revenue, last 30 days
$2.5k

Last 6 months: $12k

World#15,724 / 412k
🇺🇸Country#3,637 / 62.1k
Total earnings
$14k

Billed in all: $15k

World#168,912 / 412k
🇺🇸Country#27,455 / 62.1k
Per project
$1.6k

$1.7k in the last 6 months

World#92,857 / 412k
🇺🇸Country#15,724 / 62.1k
Projects, last 6 months
7

Across 8 contracts

0% fixed100% hourly
World#28,826 / 412k
🇺🇸Country#4,152 / 62.1k
Projects in all
9

Across 12 contracts

0% fixed100% hourly
World#212,268 / 412k
🇺🇸Country#30,262 / 62.1k

Earnings, last 30 days

$14.8k+$2.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$12k$14k$16kOct 8Oct 23Nov 7

Skill rankings: Top 4% in Microsoft Office

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  8. #296Executive Support5,288 freelancers · 🇺🇸 #51Top 6%