Garrick I.

Detailed manager who values task completion and client satisfaction. Drive sales by identifying customer needs and providing solutions through in-person interactions, phone calls, and Email correspondence. Built a parts and service department from not turning a profit to profitable and hitting goals in 3 months. Integrated the warranty department of the business into the service department to efficiently track and repair any customer concerns from start to finish, worked in conjunction with corporate management to help make it all a success. If you need someone who can step in, understand your needs quickly, and help with practical solutions that move things forward, I would be happy to work with you. Managed daily/monthly inventories and reconciliations, Achieved multiple months of 0$ in inventory discrepancies. With some years ending in 90% + accuracy's. Ensured quantity and quality of items shipped, request and track any replacement items. Keep offices and shop stocked with items needed for daily operations. Spearheaded projects, start to finish for a variety of entities and complexities from ice cream stands to a variety of government agencies and Hollywood film industry. Able to effectively utilize a multitude of trade skills and experiences to complete tasks from fabrication/mechanical to administrative matters, training. Focused on critical details and ensuring tasks are completed properly. Customer service, satisfaction, and problem solving oriented. ADDITIONAL EXPERIENCE & SKILLS; -CRM systems and workflow management -Google Docs and Microsoft Office -IT support and troubleshooting -Sales training and best-practices development through corporate and online programs -Website planning and design recommendations to improve usability and engagement -Business planning, mission statement development, and strategic visioning -Project management across multiple industries -Development and implementation of profit-increasing programs and operational improvements -Employee interviewing, onboarding, and training -Procurement management and coordination with supply chain and logistics partners -Human Resource Sensitivity Certification -Creative writing -Installation of multi-camera surveillance systems