Mario G.

🚀 Customer Success Leader specialized in SaaS retention, expansion, and revenue growth. I help B2B companies reduce churn, improve onboarding, and scale customer success operations that drive measurable business impact. With experience across Sales, Marketing, and Customer Success, I bring a full-funnel perspective focused on maximizing customer lifetime value, accelerating growth, and improving customer experience. 📈 Throughout my career, I’ve consistently delivered strong outcomes across Sales, Marketing, and Customer Success: ✅ 3,500+ Support Calls Managed As a Senior Customer Success Manager, I’ve handled high-volume support calls for SaaS and B2B companies, resolving sales and lead-generation challenges for clients across the US, Canada, and Europe. ✅ 500+ Demos Booked (BDR | SDR) I specialize in identifying, qualifying, and engaging high-quality B2B leads, resulting in 500+ demo calls booked through structured outbound strategies. ✅ 750+ Demos Conducted By deeply understanding prospects’ pain points and business goals, I’ve led more than 750 demos, clearly communicating value propositions and increasing close rates. ✅ $700,000+ USD in Sales Pipeline Generated I have a proven ability to nurture leads, convert them into qualified opportunities, and consistently grow strong, healthy sales pipelines. ✅ Led a Company to Its First $1M in Revenue As a Marketing and Sales Strategy Specialist, I helped guide my previous company to its first $1 million revenue milestone through data-driven marketing, sales alignment, and funnel optimization. 📧 Email Marketing & LinkedIn Outreach Expertise I have hands-on experience building and managing outbound email campaigns and designing LinkedIn outreach strategies for B2B companies with strong measurable results. I’ve worked with cold email systems, segmentation, personalization, follow-up sequences, and AI-powered workflows to improve deliverability, response rates, and meeting generation, while keeping outreach human, compliant, and conversion-focused. 🌟 My experience spans B2B and B2C, with strong expertise in Customer Success, Sales Funnels, Outbound & Inbound Marketing, lead generation, lifecycle management, and automation. I focus on building scalable systems that drive growth, retention, and long-term customer value. With a passion for entrepreneurship and a proven track record of delivering measurable results, I’m excited to collaborate with ambitious teams and growth-focused companies.