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Cierra  T.

Cierra T.

Senior Executive Assistant, Operations Manager, PM, Virtual Assistant

🌟 Senior Executive Assistant | Operational Efficiency Expert | Project Management Hi, I’m Cierra, an experienced Executive Assistant & Operations Manager with over 15 years supporting founders, CEOs, and leadership teams across fast-paced startups, marketing agencies, and media companies. I’m known for making the impossible run smoothly whether that’s managing multiple executives, leading complex projects, or orchestrating large-scale events and offsite meetings with precision and calm. I’m here to make your life easier! What I Bring to the Table: 🗓️ Executive & Operational Support Manage complex calendars, travel, time zones, and priorities for C-suite leaders. Anticipate needs, unblock decisions, and protect focus in fast-moving environments. Inbox triage, daily briefings, meeting prep/follow-ups, and action tracking with accountability. 🚀 Project Management, Delegation & Follow-Through Build live roadmaps in Asana / Monday / Notion with owners, due dates, and dependencies. Delegate clearly, set expectations, and follow up consistently so nothing slips. Cross-functional coordination (ops, finance, marketing, vendors) and light QA to keep quality high. 🎤 Events, Offsites & Media Coordination Planned/executed high-profile brand events for Teen Vogue, Adidas, Tommy Hilfiger—vendors, logistics, budgets, A/V, run-of-show, and on-site execution. Coordinate corporate offsites, retreats, and leadership meetings end-to-end (agendas, pre-reads, travel, hospitality, recap). Event tech: Eventbrite, Zoom, Google Meet, Slack, A/V coordination, signage, decor, and day-of command. ⚙️ Systems, SOPs & Operational Excellence Create SOPs, playbooks, and checklists that scale; streamline workflows and automate repeatables. Improve information flow between teams; organize shared drives and knowledge bases for clarity. Implement light automations (Zapier, Notion AI/ChatGPT) to cut manual steps. 🧾 Finance, CRM & Admin Backbone QuickBooks / Expensify / DocuSign: invoices, expenses, vendor onboarding, contract routing. CRM: HubSpot, GHL, pipelines, notes, and reporting. Light reporting & dashboards (Google Sheets/Excel) for KPIs, budgets, and ops metrics. 👥 Hiring, Onboarding & Team Enablement Source candidates, coordinate interviews, check references, and standardize onboarding. Build role scorecards, 30/60/90s, and simple training docs so new hires ramp fast. ✉️ Clear Communication & Brand-Right Docs Write/edit executive comms, client updates, agendas, recaps, and SOPs in a clean, matching voice. Create polished decks and docs; quick design touch-ups in Canva when needed. Tech Proficiency: CRM: HubSpot, GHL Project Management: Asana, Trello and Notion Tools: Microsoft Office Suite, Google Workspace Invoicing & Admin: QuickBooks, DocuSign, Stripe 💬 Why Clients Love Working With Me ✅ Calm, proactive, and solutions-focused. I don’t wait to be told what to do. ✅ Trusted by executives to manage sensitive information with discretion. ✅ Excellent communicator who keeps clients, vendors, and teams aligned. ✅ Equally at home in a spreadsheet, a strategy meeting, or on-site running an event. ✨ Let’s Work Together If you need someone who can own operations, execute flawlessly, and make your day run smoother, I’d love to help. From executive support and project management to event coordination and SOP development, I bring structure, speed, and calm to every environment I step into. Let’s connect and make your business run like clockwork.

🇺🇸Kissimmee, United States$42/hr95% JSS5.00 (7)Since Oct 2023

Earnings and projects

MRR (estimate)
≈$521

An estimate from an earlier read

World#76,252 / 412k
🇺🇸Country#11,372 / 62.1k
Revenue, last 30 days
$2.9k

Last 6 months: $3.1k

World#13,504 / 412k
🇺🇸Country#3,317 / 62.1k
Total earnings
$19k

Billed in all: $20k

World#144,694 / 412k
🇺🇸Country#23,876 / 62.1k
Per project
$1.7k

$1k in the last 6 months

World#86,031 / 412k
🇺🇸Country#14,528 / 62.1k
Projects, last 6 months
3
33% fixed67% hourly
World#66,479 / 412k
🇺🇸Country#8,998 / 62.1k
Projects in all
11

Across 12 contracts

17% fixed83% hourly
World#192,417 / 412k
🇺🇸Country#27,474 / 62.1k

Earnings, last 30 days

$20k+$2.8k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$16k$18k$20k$22kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: Top 20% in Marketing Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #133Operational Planning519 freelancers · 🇺🇸 #38Top 26%
  2. #266Marketing Management1,314 freelancers · 🇺🇸 #62Top 20%
  3. #779Asana3,013 freelancers · 🇺🇸 #120Top 26%
  4. #893Appointment Scheduling3,126 freelancers · 🇺🇸 #52Top 29%
  5. #1,059B2B Marketing4,592 freelancers · 🇺🇸 #195Top 23%
  6. #1,268Calendar Management4,894 freelancers · 🇺🇸 #127Top 26%
  7. #1,272Management Skills6,116 freelancers · 🇺🇸 #185Top 21%
  8. #1,645Scheduling6,335 freelancers · 🇺🇸 #187Top 26%