Chidimma Ruth C.

GoHighLevel CRM & Automation Specialist | Workflow Automation Expert

Most GoHighLevel problems are not technical. They are ownership problems. Nobody built the system with the full picture in mind, so workflows break, leads fall through the cracks, and your team works around the CRM instead of inside it. I fix that. I specialize in GoHighLevel CRM setup, workflow automation, funnel building, and full account management for service businesses, agencies, and growing companies. I take messy, half-finished setups and turn them into clean, scalable systems; from lead capture through follow-up through client retention. What I build and manage inside GoHighLevel: ✓ CRM Setup, Cleanup & Ongoing Management ✓ Pipeline Buildouts, Stages & Opportunity Management ✓ Workflow Automation — triggers, conditions, branching logic, wait steps ✓ Lead Capture, Lead Nurturing & Follow-Up Sequences ✓ SMS & Email Marketing Automation ✓ Appointment Booking, Calendar Setup & Reminder Automations ✓ Missed Call Text Back Automation ✓ Funnel Building & Landing Pages ✓ Sub-Account Setup & Management ✓ Contact Segmentation, Lead Tagging & List Hygiene ✓ AI Chat Agent & Conversation AI Setup ✓ Voice AI Agent Setup & Configuration ✓ Review Request & Reputation Management Automation ✓ A2P 10DLC Registration & SMS Compliance ✓ CRM Audits, Troubleshooting & Optimization ✓ Integrations — Zapier, Twilio, Webhooks, Zoom & Third-Party Tools ✓ Campaign Management — broadcasts, A/B tests, resend sequences ✓ Documentation & Workflow SOPs for your team Results from my work: • Built and maintained 12 custom CRM pipelines across lead generation, sales, onboarding, customer success, and internal operations • Developed 7 workflow automation folders handling lead capture, appointment booking, follow-up, onboarding, retention, and operations • Built a multi-agent AI system with 6 specialised voice and chat agents handling lead qualification, routing, follow-up, and customer support • Configured a Voice AI agent powered by GPT-4o for real-time conversations, lead qualification, and appointment booking • Completed A2P 10DLC registration and implemented SMS compliance processes for compliant outbound messaging • Built and connected 14 lead capture forms and 5 surveys to live workflows, automations, and CRM pipelines • Managed monthly email campaigns including A/B testing and resend-to-unopened sequences • Built a complete course delivery system inside GHL including landing pages, automations, email sequences, pipelines, and community setup • Created documentation, SOPs, and workflow maps to support team adoption and long-term system management I have worked directly inside GoHighLevel for The Folson Group, a NYC-based consultancy, managing their full CRM and automation infrastructure for over 7 months with a 5-star rating. I also worked with Duck and Shark, a US-based Off Property Dining Management Company, supporting GHL agency and sub-account setup alongside their team. Whether you need a complete GoHighLevel buildout, a CRM audit and cleanup, funnel implementation, workflow optimization, AI automation setup, or a reliable long-term operator to manage your account, I can help. If your GHL setup feels messy, incomplete, or like something is always breaking, send me a message or invite. I will tell you exactly what is wrong and what to fix first.