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Raphael B.

Raphael B.

Project Manager | Customer Operations Specialist

Project manager with 10+ years across sales, operations, and customer service. I keep construction projects on track by bridging post-sales customers, field installation crews, and U.S. city and county offices, so permits are cleared, materials arrive, and projects finish on schedule, with clear communication and fewer risks along the way. Gerente de Projetos com mais de 10 anos de experiência em vendas, operações e atendimento ao cliente. Faço a ponte para garantir a eficácia em projetos de construção, tendo como foco o alinhamento de comunicações entre clientes no pós-venda, as equipes de instaladores em campo e prefeituras e condados dos EUA para liberar licenças, garantir entrega de materiais e completar o projeto no prazo estabelecido, com comunicação clara e redução de riscos.

🇧🇷Rio de Janeiro, Brazil$12/hr90% JSS5.00 (7)Since Oct 2023

Earnings and projects

MRR
$1.9k

Last 6 months ÷ 6

World#23,971 / 412k
🇧🇷Country#352 / 4,647
Revenue, last 30 days
$3.2k

Last 6 months: $11k

World#11,329 / 412k
🇧🇷Country#193 / 4,647
Total earnings
$80k

Billed in all: $82k

World#49,536 / 412k
🇧🇷Country#529 / 4,647
Per project
$11k

$3.8k in the last 6 months

World#13,403 / 412k
🇧🇷Country#215 / 4,647
Projects, last 6 months
3

Across 4 contracts

25% fixed75% hourly
World#66,479 / 412k
🇧🇷Country#654 / 4,647
Projects in all
7

Across 9 contracts

22% fixed78% hourly
World#236,188 / 412k
🇧🇷Country#2,164 / 4,647

Earnings, last 30 days

$82.1k+$3.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$78k$80k$82k$84kOct 8Oct 23Nov 7

Skill rankings: Top 6% in Data Analysis

Ranked by MRR among everyone on Upwork with the skill.

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  6. #120Sales Operations1,136 freelancers · 🇧🇷 #3Top 11%
  7. #327Quality Assurance4,092 freelancers · 🇧🇷 #8Top 8%
  8. #518CRM Software8,314 freelancers · 🇧🇷 #5Top 6%