Mary Lorraine L.

BPO w/Learning&Development Role/KYC Officer | Registered Nurse

I have been in the Business Process Outsourcing Industry for more than 10years with the combined experience in Training and Development. >Has excellent knowledge on Customer Satisfactions and other KPIs >Collaborates with the team to develop communications strategy to achieve quality service >Has experience working with the Project Management Team providing feedback on new systems used on process trainings