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Mary Lorraine L.
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Mary Lorraine L.

BPO w/Learning&Development Role/KYC Officer | Registered Nurse

I have been in the Business Process Outsourcing Industry for more than 10years with the combined experience in Training and Development. >Has excellent knowledge on Customer Satisfactions and other KPIs >Collaborates with the team to develop communications strategy to achieve quality service >Has experience working with the Project Management Team providing feedback on new systems used on process trainings

🇵🇭General Trias, Philippines$12/hr100% JSSSince Oct 2023
GlobeUpwork

Earnings and projects

MRR
$1.4k

Last 6 months ÷ 6

World#36,004 / 412k
🇵🇭Country#5,781 / 56.3k
Revenue, last 30 days
$1.3k

Last 6 months: $8.1k

World#32,901 / 412k
🇵🇭Country#5,715 / 56.3k
Total earnings
$32k

Billed in all: $34k

World#105,984 / 412k
🇵🇭Country#17,363 / 56.3k
Per project
$32k

$8.1k in the last 6 months

World#2,547 / 412k
🇵🇭Country#340 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$33.6k+$1.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$32k$33k$34kOct 8Oct 23Nov 7

Skill rankings: Top 7% in Know Your Customer

Ranked by MRR among everyone on Upwork with the skill.

  1. #12Know Your Customer168 freelancers · 🇵🇭 #7Top 7%
  2. #14Business Process Outsourcing109 freelancers · 🇵🇭 #8Top 13%
  3. #80Communication Strategy731 freelancers · 🇵🇭 #9Top 11%
  4. #124Training1,082 freelancers · 🇵🇭 #33Top 11%
  5. #195Training & Development1,511 freelancers · 🇵🇭 #52Top 13%
  6. #197Communication Skills2,224 freelancers · 🇵🇭 #72Top 9%
  7. #255Communication Etiquette1,807 freelancers · 🇵🇭 #134Top 14%
  8. #4,373Customer Service37,167 freelancers · 🇵🇭 #2,217Top 12%