Myrtha C.

Multilingual Customer Support & Legal Intake Specialist with experience in personal injury, immigration, criminal defense, and divorce law. Skilled in client communication, intake screening, case management, appointment scheduling, and administrative support in fast-paced remote environments. Experienced using CRM and communication tools including Five9, Filevine, MyCase, Lead Docket, Clio, Neos, Salesforce, Zendesk, Outlook, Microsoft Teams, Zoom, IntakeQ, GoTo, DocuSign, Webex, Genesis, Sprinklr, and other customer support platforms. Detail-oriented, organized, customer-oriented, and highly skilled in multitasking while maintaining professionalism and empathy with clients. Fluent in English, French, Spanish, and Haitian Creole, with excellent communication and problem-solving skills. I have all the requirements to work remotely, including a dedicated workspace, reliable high-speed internet connection, professional headset, and strong computer skills. I am open to work and available to start immediately. Please feel free to get in touch with me regarding any remote opportunities.