Judith Ifeoma B.

I keep healthcare and service teams organized so nothing falls through the cracks. I’m a Virtual Assistant and Project Manager with a healthcare background. I’ve coordinated patients, vendors, calendars, and projects for US and Nigerian organizations. At Bento, a patient could drop out of the programme because no one called her back in time, and I was usually the person making sure that didn’t happen. What I do for clients Project coordination: timelines, task tracking, follow-ups, and clear weekly updates so you never have to ask where things stand Executive and admin support: calendar and inbox management, scheduling, reports, SOPs, and documentation Vendor sourcing: RFQs, negotiation, and follow-through until every vendor gives a quote, a decline, or a next step Patient coordination: intake, follow-up calls, appointment reminders, insurance verification, and HIPAA-aware documentation Light workflow automation: reminders, intake forms, and follow-up sequences that cut no-shows Background Executive Assistant & Project Manager for a leadership team: calendars, inbox, meeting agendas and minutes, vendor coordination, and weekly reporting Nigerian Army College of Medical Sciences: I teach Microbiology and also attend to patients and work directly in the lab Bento (US Medicaid food-as-medicine programme): the full member journey, from enrollment and onboarding to weekly order coordination, adherence check-ins, and escalating at-risk members to the care team E-Commerces Florida LLC: vendor sourcing and RFQs to government procurement standards, plus quote comparison Earlier: lab assistant across three clinical settings, including antimicrobial sensitivity testing 35,000+ support interactions, 50% faster response times, and support for client portfolios over $500K annually Tools: Epic, Athena Health, Availity, IntakeQ, Doxyme, Freshdesk, Zendesk, Salesforce, HubSpot, Asana, Mondaycom, ClickUp, Google Workspace If you have a backlog, a team that needs steady follow-through, or a practice losing patients to slow follow-up, tell me what’s piling up and I’ll take it from there.