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Willy Ernesto N.

Willy Ernesto N.

I am a senior multicultural technical support technician

Multilingual Help Desk and IT Support Specialist with 15+ years of experience resolving technical issues, managing service desk operations, and delivering exceptional customer service. Adept in ticketing systems, network troubleshooting, and user training. Known for patience, precision, and a commitment to SLA excellence.

🇨🇷San Jose, Costa Rica$12/hr100% JSS4.00 (2)Since Oct 2023
GlobeUpwork

Earnings and projects

MRR
$119

Last 6 months ÷ 6

World#130,196 / 412k
🇨🇷Country#154 / 515
Revenue, last 30 days
$0

Last 6 months: $714

Total earnings
$2.7k

Billed in all: $2.8k

World#308,594 / 412k
🇨🇷Country#380 / 515
Per project
$1.3k

$714 in the last 6 months

World#102,981 / 412k
🇨🇷Country#180 / 515
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇨🇷Country#127 / 515
Projects in all
2
0% fixed100% hourly
World#328,890 / 412k
🇨🇷Country#353 / 515

Earnings, last 30 days

$2.8kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$2,750$2,800$2,850$2,900Oct 9Oct 24Nov 8

Skill rankings: Top 24% in Linux

Ranked by MRR among everyone on Upwork with the skill.

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  5. #726Linux3,038 freelancers · 🇨🇷 #2Top 24%
  6. #997Jira3,199 freelancers · 🇨🇷 #6Top 31%
  7. #1,346Microsoft Azure4,659 freelancers · 🇨🇷 #4Top 29%