Ma Cecilia D.

Remote Medical Virtual Assistant | Billing & Insurance Verification

With over 𝟑 𝐲𝐞𝐚𝐫𝐬 of experience as a 𝐌𝐞𝐝𝐢𝐜𝐚𝐥 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 in the U.S. healthcare industry, I specialize in patient billing and insurance benefit verification. I’ve worked closely with medical practices to streamline administrative workflows, reduce billing errors, and ensure patients receive accurate, timely information about their insurance coverage and financial responsibilities. My day-to-day work includes verifying insurance eligibility, confirming patient benefits, obtaining prior authorizations, posting payments, and following up on claims—ensuring compliance with HIPAA and maintaining the highest standards of confidentiality and accuracy. I am well-versed in using industry-standard tools and platforms such as: - Electronic Medical Records (EMR/EHR): 𝐏𝐡𝐫𝐞𝐞𝐬𝐢𝐚, 𝐅𝐄𝐑𝐓, 𝐁𝐫𝐢𝐠𝐡𝐭𝐫𝐞𝐞 - Insurance Portals: 𝐀𝐯𝐚𝐢𝐥𝐢𝐭𝐲, 𝐍𝐚𝐯𝐢𝐍𝐞𝐭, 𝐏𝐞𝐚𝐫, 𝐔𝐧𝐢𝐭𝐞𝐝𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞, 𝐂𝐢𝐠𝐧𝐚 - Practice Management Software (PMS): 𝐍𝐞𝐱𝐭𝐆𝐞𝐧 - Communication & Collaboration Tools: 𝐙𝐨𝐨𝐦, 𝐑𝐢𝐧𝐠𝐂𝐞𝐧𝐭𝐫𝐚𝐥, 𝐆𝐨𝐨𝐠𝐥𝐞 𝐖𝐨𝐫𝐤𝐬𝐩𝐚𝐜𝐞, 𝐌𝐢𝐜𝐫𝐨𝐬𝐨𝐟𝐭 𝐎𝐟𝐟𝐢𝐜𝐞 My core skills are: - 𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐁𝐞𝐧𝐞𝐟𝐢𝐭 𝐕𝐞𝐫𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧 (𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐢𝐚𝐥 𝐚𝐧𝐝 𝐠𝐨𝐯𝐞𝐫𝐧𝐦𝐞𝐧𝐭 𝐩𝐚𝐲𝐞𝐫𝐬) - 𝐏𝐚𝐭𝐢𝐞𝐧𝐭 𝐁𝐢𝐥𝐥𝐢𝐧𝐠 & 𝐂𝐥𝐚𝐢𝐦𝐬 𝐅𝐨𝐥𝐥𝐨𝐰-𝐔𝐩 - 𝐏𝐫𝐢𝐨𝐫 𝐀𝐮𝐭𝐡𝐨𝐫𝐢𝐳𝐚𝐭𝐢𝐨𝐧𝐬 & 𝐏𝐫𝐞-𝐜𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 - 𝐏𝐚𝐲𝐦𝐞𝐧𝐭 𝐏𝐫𝐨𝐜𝐞𝐬𝐬𝐢𝐧𝐠 & 𝐏𝐨𝐬𝐭𝐢𝐧𝐠 - 𝐇𝐈𝐏𝐀𝐀 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 - 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐭 𝐏𝐚𝐭𝐢𝐞𝐧𝐭 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 - 𝐓𝐢𝐦𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 & 𝐌𝐮𝐥𝐭𝐢𝐭𝐚𝐬𝐤𝐢𝐧𝐠 I take pride in supporting healthcare providers by improving revenue cycle efficiency and enhancing the overall patient experience. I’m always looking forward to grow professionally and contribute to high-performing medical teams. Let's talk about how I can support your practice - message me here.